Join our team at Valley Veterinary Hospital in Fredericton, New Brunswick!
Lead with heart, organization, and purpose in a role that blends operational excellence with people-first leadership.

About Us:

Valley Veterinary Hospital is a well-established, full-service veterinary clinic serving the Fredericton area. We are proud of our close-knit, compassionate team—including experienced DVMs and dedicated support staff—who share a commitment to providing high-quality, personalized veterinary care. Our hospital is known for its friendly, collaborative culture and strong relationships with our clients and their beloved pets.

The Opportunity:

We’re looking for a full-time Office/Assistant Manager to work with and support the daily administrative operations of our hospital with our Hospital Manager. This permanent role is perfect for someone who thrives in a leadership position, enjoys working with people and animals, and brings a strong focus on organization, communication, and business efficiency.

What You'll Do:

• Oversee the day-to-day administrative and front-office operations of the hospital.
• Provide leadership and support to team members, fostering a positive and productive workplace.
• Collaborate closely with the Hospital Manager to ensure smooth staffing, scheduling, and performance management.
• Deliver exceptional client service by handling escalations and ensuring follow-ups are completed with care.
• Collaborate and support the Hospital Manager with hiring, onboarding, training, and development of staff to help them succeed in their roles.
• Monitor office systems, maintain hospital policies, and ensure procedural compliance.
• Manage hospital supplies, inventory control, and budget tracking.
• Assist in local marketing and client engagement strategies to support hospital growth.
• Champion a positive team culture and address concerns with professionalism and empathy.
• Take ownership of special projects and administrative tasks that contribute to the smooth running of the clinic.

What You Bring:

• Experience in office management, team leadership, or a similar administrative role.
• Excellent communication and interpersonal skills—you lead with empathy and clarity.
• Strong organizational and time management abilities.
• A hands-on approach to problem-solving and decision-making.
• Passion for animals and appreciation for the people who care for them.
• Comfortable with technology and administrative software.

It's a Bonus If You Have:

• Previous experience in veterinary, healthcare, or hospitality environments.
• Familiarity with payroll systems, budgeting, and goal setting.
• Experience with Microsoft Office, PIMS software, or Ceridian Dayforce.

Compensation:

• Competitive compensation based on experience.
• Additional benefits include healthcare, staff discounts, and ongoing professional development opportunities.

Join Us:

If you're an organized, compassionate leader who thrives in a dynamic environment and is excited about supporting a veterinary team that truly cares, we’d love to meet you. Apply today and become part of our mission to deliver trusted, compassionate care to the Fredericton community. Please email Mackenzie.ashby@nva.com.