Assistant Hospital Manager
Waterville Veterinary Clinic
Job Description
Full job description
Assistant Veterinary Hospital Manager - Waterville Veterinary Clinic - Waterville, NY
Who we are:
At Waterville Veterinary Clinic, our growing hospital consists of 12 veterinarians supported a large cohesive team of well-educated licensed veterinary technicians, assistants, and client care representatives.
We are seeking an Assistant Veterinary Hospital Manager to help lead our beautiful hospital only 20 minutes from Utica, New York. Waterville is one hour from Syracuse and two hours from Albany. A quick scenic train ride will bring you to New York City, or a 30 minute drive north will bring you into the beautiful Adirondack Mountains for an outdoor escape.
The ideal candidate:
If you are a dedicated and compassionate individual with a passion for team leadership and driving a positive hospital culture, we invite you to join our team!
Some of the responsibilities you will own in this role:
- Coach, manage, and develop a team of leads.
- Manage daily staffing levels, moving labor to increase efficiency and support departments with gaps in staffing.
- Assist the leads in implementing training plans and updating SOPs for every department. Help train all employees to advance their clinical skill sets.
- Create effective onboarding plans and training for all new employees and track their progress.
- Oversee leads to ensure they are proactively creating schedules for all departments and effectively managing call outs and break periods.
- Act as the primary source of information, maintain consistency.
- Partner with the Hospital Manager and managing DVMs to assist with process improvement projects.
- Develop and implement strategies to enhance the hospital's reputation.
- Provide support to clients.
- Develop and maintain strong relationships with vendors and service providers to foster trust and collaboration.
- Manage inventory control systems and order products and equipment.
This role is exempt. Compensation is between $50,000 to $59,000 annually to commensurate with experience.
Basic required qualifications:
- College degree and five years of progressively responsible work experience, or the equivalent combination of education/experience.
- Experience managing a facility and multiple direct reports.
- Experience manage inventory.
- Excellent leadership, management, staff development, problem-solving, interpersonal, presentation and organizational skills.
- Comfortable with ambiguity and change management.
- The ability to deliver results, create strategic plans, develop staff, and the desire to develop and progress your knowledge and skills.
- Schedule flexibility to effectively operate in a 24/7, 365 days a year work environment.
Desired Experience:
- Leadership background.
- Veterinary experience is a plus, but not a requirement.
Work schedule:
- Full-Time with flexibility in covering shifts to consider hospital needs.
Benefits:
- Full-time benefits include health, dental, vision, disability and life insurances, flex-spending accounts, 401(k), Employee Assistance Program. Paid vacation and sick time. Employee pet discount.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 