Client Service Coordinator
Clark Animal Hospital
Job Description
Job Summary: We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As a Veterinary Receptionist, you will be the first point of contact for our clients and their beloved pets. Your primary responsibility will be to provide exceptional customer service and ensure a positive experience for both clients and their animals. Duties: - Greet clients and their pets with a warm and friendly demeanor - Schedule appointments and manage the veterinary clinic's calendar - Answer phone calls, emails, and other inquiries in a timely manner - Obtain and update client information, including medical history and insurance details - Assist with check-in and check-out procedures, including processing payments - Provide general information about veterinary services, procedures, and products - Maintain cleanliness and organization of the reception area - Collaborate with veterinary staff to ensure smooth operations of the clinic Skills: - Excellent communication skills, both verbal and written - Strong customer service skills with a friendly and professional approach - Knowledge of animal care, including basic pet grooming, dog training, equine care, animal husbandry, and pet care - Familiarity with laboratory procedures and veterinary critical care is a plus - Ability to multitask in a fast-paced environment while maintaining attention to detail - Proficient in using computer systems for scheduling appointments, managing client records, and processing payments We offer competitive compensation based on experience. This is a full-time position with opportunities for career growth within our veterinary clinic. If you are passionate about providing exceptional care to animals and their owners, we would love to hear from you. Please note that all positions at our clinic are paid positions. We do not offer unpaid internships. To apply for this position, please submit your resume along with a cover letter highlighting your relevant experience in the veterinary field.
Job Types: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Uniform allowance
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
- Hospital
- In-person
Work Location: In person