At Invermere Vetrinary Hospital, we are passionate about providing top-tier care for pets in our community. We are seeking a friendly, organized, and reliable Veterinary Receptionist to join our compassionate team. As the first point of contact for our clients and their pets, you’ll play a vital role in ensuring a positive experience for every visit. If you’re an animal lover with great customer service skills, we’d love to meet you!

Responsibilities:

• Greet clients and their pets with a warm and welcoming attitude.
• Manage the clinic’s phone lines, scheduling appointments, and answering client questions.
• Handle client billing, process payments, and assist with insurance claims.
• Maintain accurate client and pet records in our system.
• Provide information on clinic services, preventative care, and pet health recommendations.
• Send appointment reminders and follow-up communications.
• Assist with administrative tasks such as organizing files, inventory management, and office upkeep.
• Support the veterinary team by ensuring smooth front desk operations.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in customer service, reception, or office administration preferred.
• Experience in a veterinary or healthcare setting is a plus.
• Excellent communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and problem-solving abilities.
• Compassionate and professional demeanor when interacting with clients and pets.
• Proficient in using computer systems and scheduling software (experience with Avimark is a plus).

Benefits:

• Competitive pay based on experience.
• Extended health Insurance and RRSP Program
• Friendly and supportive work environment.
• Opportunities for growth and professional development.

How to Apply:
Please submit your resume and a brief cover letter detailing why you would be a great fit for this position to dana.strachan@invermerevetcom. We look forward to hearing from you!