This individual will be enthusiastic, punctual, responsible with a strong work ethic, flexible and possess the initiative to work individually as well as work well as a team.
Job requirements
· Create a warm and welcoming environment for our patient and pet parents
· Capable of working autonomously
· Capable of following direction and performing at a high standard
· Ability to work as part of a team
· Ability to remain calm and efficient in stressful situations
· Positive outlook and enthusiasm
· Excellent time management skills
· Excellent customer service skills
· Excellent communication skills
Duties include but are not limited to:
· Answer phone calls on a multiline phone system
· Schedule appointments
· Placing outbound calls to pet parents for follow-up and future appointment bookings
· Respond and manage email correspondence
· Invoicing/billing; creating estimates, process payment
· File documents electronically
· Stock shelves
· Additional administrative & housekeeping duties
Job Types: Permanent, Full-time or Part-Time
Salary Range DOE: $17.00-$20.00/hour
Benefits:
· Extended health care
· Life insurance
· Clinic discount
Schedule:
· Day shift
Experience:
· Veterinary: 1 year (preferred)
· Receptionist: 2 years (required)
· Customer service: 2 years (required)
Work Location: In person
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
