Client Services Representative

Job Description

Qualifications

· High school or equivalent (Preferred)

Full Job Description

We are currently looking for a compassionate individual with exceptional client service skills to fulfill a receptionist position within our front office team. This individual will be expected to provide the highest level of quality service and outstanding care to both the clients and patients of our hospital.

Our ideal candidate must possess the following attributes:

Must be extremely friendly, outgoing, and exhibit strong communication skills.

Be dependable, flexible, and enjoy working in a team environment.

Strive for client service that well exceeds expectations.

The base hourly range for this position is $16.00 - $18.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. This position is also eligible for periodic bonuses.

Responsibilities may include:

Answering a multi-line phone

Scheduling appointments and surgical procedures

Greeting clients and patients in person and over the phone

Checking patients in/out for appointments

Invoicing clients and collecting payments

Maintaining and filing patient records

Filling prescriptions

About us:

Mountainwood Hospital is a 4 doctor, general practice in Windsor, with a strong emphasis on preventive medicine and client service. We have an enthusiastic and friendly team of individuals who are genuinely interested in outstanding service and quality care for our clients and their pets.

Our hours of operation: Monday, Tuesday, Thursday, and Friday 9:00 AM – 6:00 PM, Wednesday 9:00AM – 7:00PM, and Saturday 9:00 AM-1:00 PM

Benefits include:

Paid Vacation

Paid holidays (6 Main)

401(k) retirement plan

Employee discounts, including free labwork through IDEXX

Please include a cover letter and resume when applying for this position. Thank you for your interest in joining the Mountainwood Hospital team, we look forward to speaking with you!

Application Deadline 10/31/24

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Apply now

This Job

Location:

Windsor, Colorado, United States

Share this job: