Client Services Representative

Job Description

We are a 5 doctor, AAHA accredited general practice veterinary hospital located in the South Loop. Our state of the art facility features a surgical suite, full laboratory for in house diagnostics, a radiology suite with digital radiographs and ultrasonography, and a full kennel with secured outdoor walking areas. We are seeking a full time or part time Customer Service Representative to join our team! Due to being located in the South Loop, we do not have employee parking. There are several bus and train routes that are within 2 blocks of the hospital.

About You:

You must have customer service experience in a veterinary setting and want to join an upbeat and fast paced work environment with a high level of client interaction.

You must have experience scheduling appointments, answering phones, and collecting payment.

You are a self-motivated team player and are excited to work closely with clients and veterinary team members.

You have outstanding communication skills and are comfortable multitasking in a busy environment.

You are compassionate, empathetic, patient and enjoy working with clients and pets.

You have worked with AviMark software or are willing to learn.

You are available to work weekends and evenings.

Benefits for full time employees include:

Paid time off

Employee pet discount

401k

Medical/dental/vision

Disability insurance

Life insurance

For more information about our hospital, visit https://www.burnhamparkvet.com/

Job Types: Full-time, Part-time

Pay: Starting at $18.00 per hour

Expected hours: 20 – 36 per week

Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Schedule:

10 hour shift
4 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Weekends as needed

Experience:

Front Desk: 2 years (Required)
Veterinary Experience: 1 year (Required)

Shift availability:

Night Shift (Preferred)
Day Shift (Preferred)

Work Location: In person

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Apply now

This Job

Location:

Chicago, Illinois, United States

Share this job: