Client Services Representative

Job Description

$200.00 Sign on bonus for Veterinary Receptionist with over 2 years experience. Paid after 90 day probation period.

If you are passionate about patient care and client service – Northgate Small Animal Hospital, Collinsville IL is looking for you!

Northgate Small Animal Hospital is a small animal veterinary hospital that offers comprehensive and progressive medical treatments to our furry patients. We provide the highest level of veterinary medicine along with friendly, compassionate service. We are an AAHA accredited practice and have many Fear Free Certified DVMs and team members.

The base hourly range for this position is $15.50 - $17.00. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Open to discussion depending on level of experience.

If interested in part-time: Northgate does require someone who can sometimes be available to help open or close, depending on hospital scheduling needs. Part-time could be half-shifts (7:30am to 1pm, 12pm to 6pm) or full days, again dependent on hospital need. Part-time is under 30 hours per week.

Our Client Service Representatives are very valuable to the day to day efficiency of our hospital. You will work alongside experienced, highly trained veterinary professionals that hold themselves to the highest standards to provide excellent patient care and amazing customer service.

What to expect:

· -- A team that operates and feels like a family. We pride ourselves on a welcoming environment where team members feel safe to learn and seek guidance from each other.

· -- A great learning environment! Our tenured team of technicians enjoy having the opportunity to mentor and guide newer technicians. They work hard to support and encourage each other and love to celebrate wins, big or small.

· -- Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services.

· -- Flexible work schedule – Full Time hours, Rotating Saturdays, CLOSED on major holidays.

-- Ideal Candidate would have:

· Previous Veterinary Reception Experience (over 1 year experience)

· Adaptable to the demands of the day

· Ability to work efficiently, and remain calm during stressful situations

· Positive attitude and team player personality

· Passion for growth and development, open to accepting feedback

Benefits:

Medical/Dental/Vision

CE Allowance

Employee Pet Discount after 90 days

Paid Time Off

401k

Short Term/Long Term Disability

Life Insurance

For more information about our hospital, please visit https://www.northgatesmallanimalhospital.com/

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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This Job

Location:

Collinsville, Illinois, United States

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