Client Services Representative

Animal Medical Center of Plainfield

Job Description

The Animal Care Center Plainfield is seeking energetic individuals to join our team as Customer Service Representatives.

*SEEKING INDIVIDUALS WITH OUTSTANDING CUSTOMER SERVICE*

We are a fast paced hospital that extends excellent patient care and assists in educating our clients on the best patient healthcare and prevention for their pets. We are looking for those individuals with exceptional people skills, able to multi-task and handle multiple phone lines in a friendly professional manner. Someone who has experience working in veterinary reception setting is a plus but not necessary. Must be a team player, have a positive attitude and look forward to excelling with a strong team. We pride ourselves in offering a welcoming environment where team members are continuously learning through on-going training and guidance. 

*Outgoing Communication Skills

*Positive Attitude

*High level of professionalism

*Quick learner-follows direction well

*Excellent telephone skills 

*Ability to accept constructive criticism in order to improve skill sets

*Basic computer knowledge 

*Ability to handle a fluctuating, stressful environment in a professional manner

*Positive interaction with pets

*Ability to be on your feet 7+ hours

*Available to work a variety of shifts. Hours currently vary


National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. 

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.