Client Services Representative

Valley Animal Hospital

Job Description

Are you a dedicated Veterinary Client Service Representative looking for a team that values you and your unique skill set? Are you committed to providing high quality patient care? If so, the growing team at Valley Animal Hospital in Geneva, IL wants to see your resume! We are seeking ONE experienced Veterinary Client Service Representative to join our team!

 

About Us:

Valley Animal Hospital is a full-service veterinary medical facility that was established in 1960, expanded in 2003, and is still growing today! We are dedicated to administering compassionate, high quality health care for our patients and superior service for our clients with a common goal to make pets happy and healthy.

 

What to Expect:

 

·       Longevity & Stability: our team loves what they do and where they work, with senior members of the team having been here 14+ years!

·       A fun, friendly team who enjoys doing activities together like having a potluck lunch at work or renting out the theater for a team movie night! 

·       We provide opportunities to utilize your skill set to the highest level and perform a wide range of procedures.

·       A supportive team, we value open communication, cross-train in all departments and will always lend a helping hand.

About You:

·       You are an experienced Client Service Representative with outstanding client service skills and excellent patient care.

·       Quick on your feet, you are a dynamic and efficient worker who contributes to the operation of the entire hospital, helping to get all the day’s duties done!

·       Motivated and compassionate, you have a strong work ethic and value team cohesion and efficiency.

·       You have a strong foundational understanding and can perform the basic responsibilities of a Client Service Representative including (but not limited to):

 

o   Multi Task

o   Payment Handling

o   Telephone Skills

o   Client Communication Skills

o   Veterinary Knowledge

o   Computer Skills

Anticipated Schedule (TBD):

 

·       Full-time, 9-hour shifts and some 6-hour shifts per week with alternating Saturdays

·       Our hospital is open:

o   Mon – Fri (7:00am – 6:00pm)

o   Saturday (8:00am - 1:00pm)

o   Closed Sundays

Benefits:

·       Uniform Allowance

·       PTO

·       Paid Holidays

·       Generous Employee Pet Discount

·       401k

·       Medical/Dental/Vision

·       Short/Long Term Disability

·       Life Insurance

S    Sign On Bonus

 

 

For more Information about our hospital, please visit https://www.genevavah.com

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
 
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. 
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.