Client Services Representative

Cherry Hill Animal Hospital

Job Description

 

Cherry Hill Animal Hospital located in Cherry Hill, NJ is searching for a veterinary technician.

Mission Statement: “Providing collaborative care for the advancement of the veterinary experience.” 

Core Values: Honoring the bond a client has with their family member by providing high-quality veterinary medical care while also respecting the mental health of their pet using respect, honesty, and transparency.  We also work to actively keep in mind the mental health of the team and work on techniques for self-care to allow us to perform at our best for our patients.

Why should you choose Cherry Hill Animal Hospital?

We are a 4 full-time and 1 part time doctor, companion animal hospital. Our Fear Free certified clinic combines a community and family feel with state-of-the-art technology. With the support of NVA, we can provide complete medical and behavioral health care to our patients and clients, while maintaining our close-knit community connections. We offer our clients routine wellness and illness care as well as ultrasonography, digital radiographs, dental radiographs, cutting laser, therapeutic cold laser, and behavior medicine. We understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value. 

About You:

·         Ability to perform tasks associated with Client Service Representative responsibilities (answering incoming client inquiries, recording customer information within our patient management software, engage with clients in a friendly and professional manner while actively listening to their concerns, offer support and solutions to customers in accordance with the company’s customer service policies.)  

·         Quality Medicine. Our team of Doctors and Technicians utilize state of the art equipment to perform advanced techniques providing excellent care and treatment services. 

·         Supportive environment that will encourage you to be the best employee you can be. We place a high value on continuing education and on-going training. Be ready for opportunities to learn & grow – in-house CE, AtDove, etc. This year we hosted our first annual staff retreat!

·         You are committed to outstanding client service, exceptional patient care and really want to make a difference!  

·         You have an interest in the mental well-being of the pet and using low stress handling techniques and care or excited about learning to practice this way.

·         Communication and interpersonal dynamics are important!  You are open to participating in our culture meetings and committed to actively working on well-being and self care.

 

Anticipated Schedule:

·         Four 10-hour shifts with some evenings

·         One Saturday month

Compensation:

·         $15-18/hour (commensurate with experience)

Benefits:

·         Uniform Allowance

·         Quarterly Bonus Opportunity

·         Paid Time Off & Holidays

·         Employee Pet Discount

·         401k

·         Medical/Dental/Vision

·         Disability Insurance

·         Life Insurance

·         HSA/FSA

For more information about our hospital, please visit cherryhillanimalhospital.com.

 

 


National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. 

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.