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NVA

Client Services Representative

Tribeca Soho Animal Hospital

Job Description

Temporary Position - 6-8 months

Pay: $18.00 - $25.00 per hour

Job description:

Are you an animal lover with top-notch customer service skills? Do you thrive in a fast-paced, compassionate environment? If so, we’d love to meet you!

Tribeca Soho Animal Hospital is looking for a temporary friendly and organized Veterinary Receptionist to be the welcoming face of our clinic. As the first point of contact for pet owners, you will play a vital role in ensuring a positive experience for both pets and their humans.

About Us

At Tribeca Soho Animal Hospital, we are committed to providing high-quality, fear-free veterinary care. Our services include preventative medicine, management of acute and chronic conditions, surgery, dentistry, and alternative therapies such as cold laser treatment. We support pets through all life stages with services like puppy and kitten socialization and compassionate pet loss support for clients.

What You’ll Do:

  • Greet clients and their furry companions with warmth and professionalism
  • Assist with administrative tasks such as answering calls, managing check-ins, processing payments, and ensuring smooth daily operations.
  • Coordinate patient care, including scheduling, record management, and communication between our veterinary team and clients.
  • Maintain a clean and welcoming reception area
  • Provide compassionate support to pet owners during stressful moments

What We’re Looking For:

  • A friendly, enthusiastic, and reliable individual with strong customer service skills.
  • Someone who enjoys working in a fast-paced environment and can handle multiple tasks with grace.
  • A candidate who’s open-minded, adaptable, detail-oriented, and a great communicator.
  • A team player with a positive, can-do attitude
  • A candidate with love for animals and passion for helping people

Requirements:

  • Must have at least one year of experience in a veterinary receptionist role

 

Benefits

  • Compensation and Benefits:
  • Hourly pay: $18 - $25, based on experience and skills
  • Comprehensive medical, dental, vision, and prescription drug coverage plus health savings and flexible spending accounts - for you and your eligible dependent
  • Wellness and Employee Assistance Program
  • Matching 401(k) plan
  • Vacation time, sick leave, bereavement leave, and holiday pay
  • Generous employee pet care discount
  • Life insurance
  • Pre-tax commuter and dependent care plans
  • Referral program

 

Schedule:

Temporary Full-time: 30 – 40 hours per week (Monday – Saturday)

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
 
• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
 
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
Apply now

This Job

Location:

New York, New York, United States

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