Client Services Representative
Woodburn Veterinary Clinic
Job Description
Woodburn Veterinary Clinic is searching for a full time Client Care Representative (Receptionist) who is willing to potentially also work some hours at our sister clinic in Canby. Must be available to work 3-4 full days per week (30 hour/week minumum) from 7:30a-6:30p. We are open M-F and not open on the weekends.
Qualifications
- Experience in front desk at a Veterinary Clinic or simular pet related positions is required for this job
- Experience with dogs and cats in a professional or clinic setting is critical (can be volunteer work)
- Enjoys working with people and diverse clients
- Is caring, friendly, efficient with an eye to details
- Creates a warm and welcoming impression
- Critical thinking skills are a must for this position
- Remains professional and courteous while handling multiple tasks with many interruptions
Benefits
- Woodburn Veterinary Clinic offers a competitive wage
- Benefits include health insurance, dental & vision optional
- Paid time off accrual (PTO)
- Employer contribution retirement plan
- Employer paid uniform allowance
- Veterinarian Care Discount
Responsibilities
- Answer busy phones
- Handles email communications
- Greet clients
- Admits and checks out patients
- Process payments
- Communicates information between clients, our doctors and technician staff
- Computer skills, customer service skills, both in person and on the telephone and cash handling abilities are a must
- Finds joy working at a fast pace to provide premiere customer service
- Thrives working as part of a fun, experienced, knowledgeable team
- Remains calm and collected in the face of an emergency or a difficult client situation
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 