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NVA

Client Services Representative

Southern Veterinary Center

Job Description

Southern Veterinary Center is a newly remodeled, fast-paced animal hospital dedicated to providing the highest level of care for cats and dogs. We are looking for a friendly, organized, and bilingual (English/Spanish) Veterinary Receptionist to join our team!

About the Role:
As the first point of contact for our clients, you’ll help create a welcoming and professional atmosphere while keeping our busy front desk running smoothly.

Responsibilities include:

  • Answering and directing phone calls

  • Checking clients and patients in and out

  • Handling large cash and credit transactions accurately

  • Communicating with pet owners in person and by phone

  • Managing prescription refills and coordinating with our online pharmacy

  • Maintaining accurate client and patient records

  • Supporting the veterinary team with daily administrative needs

Ideal Candidate:

  • Fluent in Spanish and English. We have a veterinarian who is fluent in Spanish and it is important to us to provide the best experience at every step of the patient visit for our Spanish-speaking pet owners!

  • Friendly, professional, and able to multitask in a busy environment

  • Excellent communication and customer service skills

  • Comfortable using computers and learning veterinary software

  • Previous veterinary or medical office experience is a plus

Why Join Us:

  • Work in a beautiful, newly remodeled hospital

  • Be part of a supportive, animal-loving team

  • Opportunities to learn and grow within the veterinary field

💰 Compensation: Competitive pay based on experience. $14-$18
📅 Schedule: 4 week days 7:30-5:30. One Saturday per month 8:00-12:00

 

If you love helping people and their pets and thrive in a fast-paced environment, we’d love to meet you!

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
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This Job

Location:

Smyrna, Tennessee, United States

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