Client Services Representative
Evergreen Animal Hospital
Job Description
Client Service Representative (CSR) – Veterinary Hospital
Do you love animals and people? Our busy veterinary hospital is looking for a friendly, detail-oriented Client Service Representative (CSR) to be the welcoming face of our team.
What you’ll do:
- Greet clients and their pets with warmth and professionalism
- Answer phones, schedule appointments, and manage records with accuracy
- Communicate clearly with clients about their pets’ needs, treatments, and follow-up care
- Support our veterinary team by coordinating client check-ins, payments, and paperwork
- Keep our front desk organized and running smoothly
What we’re looking for:
- Strong communication and customer service skills
- Compassion and patience—especially during stressful situations for clients and pets
- Ability to multitask in a fast-paced environment
- Computer proficiency and attention to detail
- Previous veterinary or medical office experience is a plus, but not required—we’re happy to train the right person!
Why you’ll love working here:
- A caring, team-focused culture where your contributions matter
- Opportunities to learn and grow in the veterinary field
- Competitive pay based on experience - $19.00-$21.00
- Benefits package including - health insurance, PTO, pet care discounts, 401(k), scrub allowance, and more!
- Full time position – 4/10’s
- The daily reward of helping pets live healthier, happier lives
If you’re an upbeat, reliable team player who enjoys helping people and their pets, we’d love to meet you!
👉 Apply today by sending your resume and a brief note about why you’d be a great fit for our team.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 