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NVA

Client Services Representative

Apple Tree Cove Animal Hospital

Job Description

Client Service Representative (CSR) - Full Time

Apple Tree Cove Animal Hospital - Kingston, Washington

Do you love people as much as you love pets? Apple Tree Cove Animal Hospital is seeking a full-time Client Service Representative to join our front desk team in beautiful Kingston, Washington.

About Us

Apple Tree Cove Animal Hospital is a spacious, modern facility located just near the water in a welcoming small-town community.  We pride ourselves on offering gold-standard veterinary medicine while maintaining the warm, personal feel of a local practice. Every day, our team works together to support pets and their families with compassion, professionalism, and care.

What You'll Do

As a CSR, you'll be the first point of contact for our clients and play a key role in creating a positive experience. Responsibilities include:

  • Greeting clients and making them feel welcome
  • Answering phones, scheduling appointments, and managing records
  • Handling payments and assisting with billing questions
  • Communicating with clients about their pets' care before, during, and after visits
  • Supporting our medical team by ensuring smooth front desk operations

What We Offer

  • Competivie pay and benefits package
  • A supportive, team-oriented workplace where your role truly matters
  • Opportunities to learn and grow within the veterinary field
  • A beautiful, modern hospital environment designed for both patients and staff

About You

  • Prior customer service preferred (veterinary or medical setting a plus)
  • Excellent communication and organizational skills
  • Friendly, compassionate, and able to stay calm under pressure
  • Team player with a positive attitude and love for animals

Join Our Team

If you're ready to bring your customer service skills to a veterinary hospital that combines small-town charm with high standards of care, we'd love to meet you!

Compensation & Benefits

    • Base hourly rate of $17 - $22/hour
    • Eligible for periodic bonus
    • Medical, Vision, Dental insurance
    • 401(k)
    • Health Savings Account
    • Paid time off
    • Employee discounts
 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
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This Job

Location:

Kingston, Washington, United States

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