Client Services Representative

Portage Park Animal Hospital

Job Description

Do you have a hydroflask and know what totchos are? Then you just might fit in with our family! At Portage Park Animal Hospital, we believe in teamwork, having each other’s back, learning from your teammates and promoting from within.

We are looking to hire a rock star for our client service representative position who is responsible with a great attitude, knows when to be serious and yet has the ability to laugh at themselves. You need to have exceptional communication skills, readiness to learn, the ability to multi-task in a fast-paced environment and jump in where needed.

This position interacts with pet parents a little bit more than pets, so strong communication skills and love for both humans and pets is essential. Animal hospital experience isn't necessary; we can train you for that. We do have a high call volume balanced with other administrative duties, but mostly you need to be comfortable on the phone. If you have stellar people skills like you see at Disney, Starbucks or Chick-fil-A, we want to meet you. 

We’re looking to hire the right person for the long haul to grow with us.  If you have a passion for animals and science and don’t mind getting your hands dirty, please email your resume to jobs@portagepark.com. Be sure to tell us why you think you’re the perfect fit…and if we need to introduce you to totchos.


National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.

NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com. 

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.