Vernon Veterinary Clinic requires a part time client service representative/receptionist to join our team on Saturdays from 8am-1pm.

This individual will be enthusiastic, punctual, responsible with a strong work ethic, flexible and possess the initiative to work individually as well as work well as a team. The clinic is fast paced and the ability to multitask is essential.

Job requirements

• Create a warm and welcoming environment for our patient and pet parents
• Demonstrate experience in a fast-paced environment
• Capable of working autonomously
• Capable of following direction and performing at a high standard
• Ability to work as part of a team
• Ability to remain calm and efficient in stressful situations
• Positive outlook and enthusiasm
• Excellent time management skills
• Excellent customer service skills
• Excellent communication skills

Duties include but are not limited to:

• Answer phone calls on a multiline phone system
• Schedule appointments on Ezyvet IT system
• Placing outbound calls to pet parents for follow-up and future appointment bookings
• Respond and manage email correspondence
• Invoicing/billing; creating estimates, process payment
• File documents electronically
• Stock shelves
• Additional administrative & housekeeping duties

Job Type: Part time