Customer Service Representative (CSR)
Are you passionate about helping people and making a difference in the lives of pets and their families? Lake Street Animal Hospital is looking for a friendly, organized, and compassionate Customer Service Representative to join our team!
What You'll Do:
-Greet clients and patients with warmth and professionalism
-Answer phones, schedule appointments, and manage multiple lines
-Assist with check in/check-out and process payments
-Communicate clearly with clients regarding services, recommendations, and follow-ups
-Support the veterinary team by maintaining accurate records and coordinating patient flow
-Help create a positive, team-focused environment
What We're Looking For:
-Strong communication and customer service skills
-Ability to multitask in a fast-paced environment
-Attention to detail and organizational skills
-Previous veterinary or medical office experience is a plus, but not required
Why You'll Love Working Here:
-Supportive, team-oriented culture
-Opportunity to make a real impact in pets' lives
-Growth and learning opportunities within veterinary medicine
-Competitive pay and benefits
If you're someone who thrives on helping other and enjoys a busy, rewarding work environment, we'd love to meet you! Apply today and become part of a team that treats every pet like family
$33,000-$37,000 annually (full-time equivalent)
Medical, Dental, and Vision Insurance
401k
Health Savings Account
Paid time off
Employee discounts
Allowances
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
