Customer Service Representative
Lake Street Animal Hospital
Job Description
Customer Service Representative (CSR)
Are you passionate about helping people and making a difference in the lives of pets and their families? Lake Street Animal Hospital is looking for a friendly, organized, and compassionate Customer Service Representative to join our team!
What You'll Do:
-Greet clients and patients with warmth and professionalism
-Answer phones, schedule appointments, and manage multiple lines
-Assist with check in/check-out and process payments
-Communicate clearly with clients regarding services, recommendations, and follow-ups
-Support the veterinary team by maintaining accurate records and coordinating patient flow
-Help create a positive, team-focused environment
What We're Looking For:
-Strong communication and customer service skills
-Ability to multitask in a fast-paced environment
-Attention to detail and organizational skills
-Previous veterinary or medical office experience is a plus, but not required
Why You'll Love Working Here:
-Supportive, team-oriented culture
-Opportunity to make a real impact in pets' lives
-Growth and learning opportunities within veterinary medicine
-Competitive pay and benefits
If you're someone who thrives on helping other and enjoys a busy, rewarding work environment, we'd love to meet you! Apply today and become part of a team that treats every pet like family
$33,000-$37,000 annually (full-time equivalent)
Medical, Dental, and Vision Insurance
401k
Health Savings Account
Paid time off
Employee discounts
Allowances
