Customer Service Representative - Westbank Animal Care Hospital

Westbank Animal Care Hospital

Job Description

Westbank  Animal Care Hospital is looking to add a part time Customer Service Representative (CSR) to our team.

Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.  We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.

This position involves supporting our team in various aspects of the hospital including:
- Greeting clients and their pets with a friendly and welcoming demeanor
- Answering phone calls, scheduling appointments, and managing the front desk
- Assisting with billing and processing payments
- Maintaining accurate records and files
- Coordinating communication between clients, veterinarians, and staff
- Keeping the reception area clean and organized

The successful applicant will have:

-Previous experience in customer service
- Strong communication and interpersonal skills
- The ability to multitask in a fast-paced environment
- Proficiency in basic computer skills

- Previous experience in a veterinary clinic is preferred but not required

 - Must be available for some evening and Saturday shifts

We Offer:

-Salary ranging from  $19-$21per hour depending on experience.

- RRSP matching

-Extended health care

- Health and wellness allowance

- Paid continuing education

- Uniform allowance

 

Please submit resumes to Kirsten.Allaire@westbankanimalcare.ca

At NVA Canada diversity and inclusion are an important part of our everyday reality. 
 
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.