Exam Room Assistant

Crossroads Animal Hospital

Job Description

Exam Room Assistant

The Exam Room Assistant plays a key role in supporting patient flow, client communication, and overall efficiency in a fast-paced veterinary hospital environment. This individual must be energetic, organized, and eager to work as part of a collaborative medical team.

Veterinary or medical experience is preferred but not required.


Key Responsibilities:

  • Room patients efficiently and obtain accurate weights and vital signs

  • Obtain thorough patient histories and gather pertinent information related to patient care

  • Clearly communicate and round patient information with the doctor and technician team

  • Assist in making medical and preventative care recommendations as directed by the medical team

  • Prepare and fill prescriptions as needed

  • Ensure accurate and timely documentation in the medical record

  • Review discharge instructions with clients to ensure clear understanding of at-home care and follow-up needs

  • Take payments and assist with checking clients out in a professional and compassionate manner

  • Maintain a positive, supportive, and caring experience for both clients and patients


Ideal Candidate Traits:

 

  • Thrives in a fast-paced, team-oriented veterinary environment

  • Strong communication, multitasking, and customer service skills

  • Detail-oriented, proactive, and organized

  • Kind, compassionate, and professional with clients and pets

  • Willingness to learn, grow, and adapt within the veterinary field

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.