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NVA

Kennel Manager

Animal Health Center of Madison

Job Description

Are you a motivated team leader with previous background experience in pet resort management, seeking a company with high standards, excellent pet care, and outstanding customer service? We have the opportunity for you!  

Animal Health Center, located in the heart of Madison, MS is seeking an experienced Kennel Manager to lead our boarding facility.  

We are a full-service, small animal hospital dedicated to providing innovative, compassionate care to the city of Madison and surrounding areas. As Kennel Manager, you would be responsible for training, supervising, planning, and coordinating a variety of service functions that are related to the direct supervision of your team. Your daily functions include, but are not limited to, providing the basic needs of animals being groomed, boarded, or patients with medical appointments, including cleaning of cages, runs, and ward areas in the hospital. This position involves basic husbandry, bathing, and grooming, while carefully monitoring the well-being of our patients and boarding residents in the facility. The Kennel Manager operates under the supervision of the Hospital Manager. 

Responsibilities 

  • Oversee daily kennel operations, ensuring the well-being and proper care of all animals.  

  • Provide strong leadership and supervision to kennel assistants.  

  • Create employee schedules for the kennel department that align with the needs of the hospital. 

  • Manage staff, providing training in animal handling and restraint techniques.  

  • Develop and implement pet care protocols, including feeding, grooming, and exercise routines.  

  • Maintain cleanliness and safety standards within the kennel environment.  

  • Address customer inquiries and provide exceptional service to pet owners.  

  • Monitor animal health and report any concerns to veterinary staff as needed. 

Qualifications 

  • Proven kennel experience and strong animal handling skills  

  • 2-5 years of pet resort or kennel experience  

  • Previous leadership experience is desired 

  • Proficient in animal restraint and pet care techniques  

  • Knowledge of dog training and veterinary practices is a plus  

  • Experience in customer service and ability to lift heavy animals  

  • Veterinary technician or assistant experience is highly desirable

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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This Job

Location:

Madison, Mississippi, United States

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