Description  

Our Marketing and Knowledge Success (MKS) team is on the lookout for friendly, dedicated, hardworking, punctual and compassionate team players to join our team. The position will require an ability to work independently, and with a team as a Marketing Specialist. 

Who We Are  

National Veterinary Associates is one of the largest private owners of freestanding veterinary hospitals, pet resorts and specialty pet hospitals in the United States, Canada, Australia and New Zealand. Each general practice hospital, specialty hospital and pet resort operates under their own brand. With rapid annual growth through acquisition, NVA needs people with the ability and knowledge to manage the operation today, and tomorrow scale to support a much larger and complex organization. A cornerstone of the NVA culture is a servant leadership approach to our business, our hospitals, our pet resorts and our teams. We find people who exemplify the same servant leadership approach are best suited for NVA. We are a community dedicated to the love of animals and the people who love them.  

Position Responsibilities 
Provide concise, friendly service for multiple veterinary hospitals 

Effective communication (written and verbal) with strong personal skills 

Communicate with HMs to resolve Marketing program related issues and questions

Respond to requests in a timely manner 

Be knowledgeable of Marketing programs & ServiceNow

Ability to navigate several tasks at once 

Ability to work with team members to problem solve issues 

Work independently in a friendly and supportive environment 

Provide excellent client service, telephone, and email etiquette 

Achieve performance goals 

Other duties as assigned 

Qualifications 

1-year ServiceNow & client service experience

High school diploma 

Proficient with Microsoft Office, Excel, Word 

Professional work ethic 

Time management and problem-solving skills 

Adapt to changing environment 

Must be able to work at a computer for long periods of time, which includes keyboard and mouse use 

Preferred Experience 

Veterinary or healthcare 

Quality client service 

Windows PC applications 

AVImark Practice Management System 

ServiceNow

Hours and Compensation 

Full-Time Position with competitive benefits package 

Training provided  

Rate of Pay DOE and position 

$55,000-70,000