Multi-Site Veterinary Hospital Manager

Brookswood Animal Clinic

Job Description

Multi-Site Veterinary Hospital Manager

Bend, Oregon

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth while fostering a positive, collaborative, and high-performing team culture? National Veterinary Associates is seeking an enthusiastic Multi-Site Veterinary Hospital Manager to oversee two practices and help lead our teams into their next phase of success.

As a Multi-Site Manager, you will play a pivotal role in shaping the future of both hospitals — ensuring exceptional patient care, outstanding client service, strong financial performance, and cohesive team leadership across locations. Your strategic oversight and operational expertise will directly influence hospital growth, culture, and profitability.

For more details about our practice, please visit:
https://www.bendanimalclinic.com/

The Opportunity:

As a Multi-Site Hospital Manager, you will serve as the operational leader for two veterinary practices, working closely with the Managing Veterinarian(s) and regional leadership. With the support of an Assistant Manager, you will ensure the efficient, compliant, and profitable operation of both hospitals.

You will drive revenue growth, manage expenses, oversee staffing and scheduling strategies, and cultivate a culture rooted in compassionate care and exceptional client service. This role requires strong leadership presence, strategic thinking, and consistent on-site engagement at both locations.

Regular in-person attendance at both practices is a fundamental requirement of this position.

Responsibilities:

  • Full ownership of P&L performance across two hospital locations

  • Collaborate with regional leadership to identify trends and forecast operational needs

  • Oversee accounts receivable and financial reporting

  • Manage inventory, purchasing, and administrative/facility expenses

  • Oversee payroll and labor management across both sites

  • Develop hospital schedules in partnership with the Assistant Manager and clinical leadership

  • Drive operational consistency and best practices across locations

  • Champion change initiatives and continuous improvement efforts

  • Lead and mentor hospital leadership teams, including the Assistant Manager

  • Strengthen workflows across client service, clinical operations, and administration

  • Implement technology and process improvements to increase efficiency

  • Establish and nurture a positive, collaborative, and accountable culture

  • Ensure licensure compliance for all DVMs

  • Deliver performance feedback and manage challenging conversations professionally

  • Model and reinforce the highest standards of client service

Qualifications:

  • Bachelor’s degree in Business, Healthcare Administration, or related field preferred

  • 3–5+ years of experience in a leadership or multi-unit management role

  • Experience in veterinary, healthcare, retail, or service-based industries strongly preferred

  • Proven success managing budgets, labor, and operational KPIs

  • Strong leadership, communication, and organizational skills

  • Ability to balance strategic oversight with hands-on operational involvement

Benefits:

  • $75,000 – $85,000 Annual Salary
  • Annual Bonus Opportunity
  • Health Insurance Benefits
  • Free Mental Health Benefit Options
  • 401(k) with Company Match
  • Competitive PTO Plan
  • Continuing Education Stipends
  • Fair Work-Life Balance

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.