Job Description – Network Engineer

Network Engineer

The Network Engineer will join the Network Operations Team in network design initiatives, new technology implementation, compliance audits, and advanced operational support of a diverse network supporting over 1000 Veterinary Hospitals across the continental U.S.

This individual will take on a key role in NVA's Network Operation functionality across a complex and disparate network infrastructure environment spanning numerous sites and multiple legacy organizations.

Responsibilities:

• Plans, designs, implements, monitors, and maintains the operational health of the local and wide area networks.
• Defines, evaluates, and approves design and/or configuration changes.
• Installs, configures, and supports networking and security equipment from a wide range of industry leading vendors including Cisco, Aruba, Palo Alto, VMWare Velo SDWAN, etc.
• Proactively monitors and reports on overall network service performance and takes action to correct deficiencies in monitoring and controlling the quality of individual network services.
• Create, updates, and maintains technical documentation including network design diagrams, operational procedures, knowledgebase documents, disaster recovery plans and training documentation.
• Participates in a 24x7 on-call support rotation and provides escalation expertise for network operations trouble resolution.
• Provides accurate, meaningful updates on projects, change control requests, and operational issues in the environment.

Education, License and Job Requirements:

• Bachelor’s degree in Information Technology or related field or 3+ years of equivalent proven working experience in the field.
• Minimum 2 years of network administration experience responsible for an Enterprise WAN/LAN environment.
• Individual must live in North America.
• Individual must be willing to travel as necessary (up to 25%) to training, team meetings, and as projects require.
• Individual must have a personal work location that allows for uninterrupted audio and video calls.
• Individual’s personal work location must have consistent and reliable Internet connectivity.
• Desired relevant IT industry certifications: (PCNSA, PCNSE, CCNA).

Skills and Experience:

• Experience with current orchestration and automation technologies.
• Proven experience in supporting acquisitions, integrations, and divestitures, ensuring alignment and integration of technology infrastructure solutions.
• Intermediate knowledge of and experience with various network infrastructure platforms, tools, and frameworks, such as Palo Alto, Cisco, Meraki, Aruba, Velo SDWAN, etc.
• Experience configuring and troubleshooting routers, switches, and wireless access points.
• Experience in firewall management .
• Experience supporting Aruba and Meraki corporate and public Wi-Fi.
• Experience reading packet sniffer traces and debugging application conversations.
• Experience troubleshooting bandwidth utilization alarms and recommending solutions.
• Experience with VoIP configuration and troubleshooting.
• Ability to work concurrently on multiple tasks and projects.
• Strong written and oral communications skills with the ability to effectively communicate the progress of problems and projects.
• Strong documentation, organizational, and project management skills
• Strong communication, presentation, and interpersonal skills, with an ability to communicate effectively with senior management and stakeholders.
• Strong analytical, problem-solving, and decision-making skills, with an ability to evaluate complex situations and propose solutions.
• Strong project management and organizational skills, with an ability to manage multiple projects and priorities in a fast-paced environment.
• Healthcare industry experience, veterinary or human, is preferred but not required.
• Adaptability—Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Communication—clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Managing Work—effectively managing one’s time and resources to ensure that work is completed efficiently.
• Quality Orientation—Accomplishing tasks by considering all areas involved, no matter how small, showing concern for all aspects of the job, and accurately checking processes and tasks;.
• Work Standards—setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.