Are you passionate about animals and thrive in a dynamic, fast-paced environment? Join our dedicated team at Huffard Animal Hospital! We are looking to grow our Medical Care Team of Patient Care Coordinators and Exam Room Technicians. As the first point of contact for our clients, you'll play a crucial role in ensuring exceptional customer service while supporting our veterinary staff.

Key Responsibilities:

• Greet clients and patients with a warm and friendly demeanor, making them feel welcome and comfortable.
• Answer phone calls and emails promptly and professionally, scheduling appointments and addressing client inquiries.
• Manage administrative tasks such as filing, data entry, taking payments and maintaining accurate records.
• Collaborate closely with veterinary staff to ensure seamless patient care and effective communication.
• Handle challenging situations with empathy, tact, and grace, resolving conflicts and addressing concerns with professionalism.

Qualifications:

• Strong interpersonal skills with a genuine passion for providing outstanding customer service.
• Excellent communication skills, both verbal and written, with a professional phone manner.
• Ability to multitask and prioritize in a busy environment, remaining calm under pressure.
• Flexibility to adapt to changing schedules and willingness to work evenings, weekends, and holidays as needed.
• Previous experience in a veterinary clinic or similar setting is preferred.
• Successful candidates must consent to a pre-employment drug screening.

Benefits:

• Competitve Salary
• Paid Time Off
• 401(k) Match
• Medical, dental, vision and ancillary benefits available
• Growth & Development Opportunities

Why Join Us:

At Huffard Animal Hospital, we're more than just coworkers – we're a family dedicated to the well-being of our furry friends. In these roles, you'll have the opportunity to make a meaningful impact in the lives of pets and their owners every day. We offer competitive compensation, opportunities for growth, and a supportive work environment where your contributions are valued and appreciated.

If you're a compassionate individual with excellent interpersonal skills and a passion for animal care, we'd love to hear from you! Email your cover letter and resume to Jennifer at jweaver@nva.com or click on Apply Now!