Payroll Specialist I
National Veterinary Associates
Job Description
Job Title: Payroll Specialist I
Company Overview
National Veterinary Associates (NVA) is a global leader in animal care, supporting over 1,400 veterinary hospitals and pet resorts across five countries. NVA cultivates a compassionate, innovative, and collaborative environment, celebrating the unique culture of each location while offering centralized resources to promote growth and operational excellence.
Position Summary
The Payroll Specialist I is responsible for ensuring timely, accurate, and compliant payroll processing across multiple states. This role involves hands-on data entry, auditing, research, and customer service, with a focus on employee support and service excellence. The Payroll Specialist I will report directly to the Payroll Supervisor.
Key Responsibilities
Payroll Operations & Data Management
· Accurately collect, calculate, enter, and audit various payroll and HR data.
· Manage recurring payroll processes of moderate complexity and risk.
· Support the processing and auditing of both regular and off-cycle payroll runs.
· Serve as the first point of contact for payroll inquiries via phone and ServiceNow, ensuring timely resolution.
· Provide exceptional service to internal stakeholders, maintaining a helpful and professional tone.
· Participate in the intake and assignment of payroll-related tickets or requests.
· Assist with specific data entry, documentation, and payroll-related administrative tasks.
· Maintain confidentiality and accuracy when handling sensitive information.
· Assist with specific data entry, documentation, and payroll-related administrative tasks.
· Maintain confidentiality and accuracy when handling sensitive information.
· Support continuous improvement and collaborate across departments as needed.
Qualifications
· 2+ years of experience processing U.S. multi-state payroll in a large organization (3,000+ employees).
· Experience with payroll systems such as ADP Vantage and/or Ceridian Dayforce is preferred.
· Strong proficiency in Microsoft Office Suite (especially Excel, Outlook, and Word).
· Associate or Bachelor’s degree in Accounting, Finance, Business, or a related field is preferred.
· CPP (Certified Payroll Professional) certification is preferred but not required.
· Ability to manage shifting priorities and work both independently and collaboratively.
· Professional written and verbal communication skills.
· Commitment to handling confidential information with discretion and integrity.
· Availability to work extended hours as needed during peak processing periods.
Compensation
$25-28/hour
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.