People Operations Coordinator - TEMPORARY
National Veterinary Associates
Job Description
JOB SUMMARY: We are seeking a detail-oriented, adaptable professional to support the People Operations team during a temporary assignment. The ideal candidate can quickly learn processes, work effectively with both people and systems, and communicate clearly across multiple channels. This person should be detail-oriented, tech-savvy, organized and comfortable adapting in a fast-paced environment. This position is fully remote.
Key Responsibilities:
- Systems: Gain functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce and Service Now (SNOW)
- Case Assignment: Manages ticket assignments in SNOW
- Employee Support: Respond to inquiries on People policy and benefits inquiries from team members and escalate issues appropriately.
- Data Processing: Assists in the collection, processing, and HRIS entry of various People data
- People Projects: Participates in special projects and initiatives assigned to the People Operations team
- Onboarding/Offboarding: Supports the onboarding/off-boarding processes as needed.
- Reporting: Assists with ad-hoc reporting needs
- Mail Distribution: Processes People department mail (including, but not limited to time-sensitive, unemployment claims) to appropriate locations
- Other duties as assigned
Minimum Education: High School
Preferred Education: Associate's
Minimum Years of Experience: 1-3 Years' Experience
Minimum Knowledge, Skills, and Abilities:
• Maintains confidentiality, integrity, and professionalism at all times
• Proficient in Microsoft Office programs including Excel, PowerPoint, Outlook and Word
• Willing to embrace change with a great attitude and be comfortable with a heavy volume of work
• Customer service mindset with the ability to organize and prioritize with minimal guidance; work independently and meet deadlines. Strong oral and written communication skills and attention to detail.
• Must be self-motivated and able to work in a fully remote setting.
Licensure/Certification:
• PHR or SHRM-CP preferred
Compensation:
FLSA Status - Non-Exempt, Hourly
Hourly Rate - $24.04-28.85
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:
- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
- We may also contact you via text message from an identified NVA representative for recruiting-related communication
- All job opportunities and applications are hosted on our official careers site: careers.nva.com
- There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
