Practice Manager
Abraham's Equine Clinic
Job Description
Full Time Practice Manager
Abraham’s Equine Clinic is located on 29 acres in southeastern Cedar Rapids, and provides comprehensive equine veterinary care in a modern, full-service facility. The hospital is equipped with advanced diagnostic and treatment capabilities, including an in-house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite.
A highlight of the facility is the Reproduction Center, home to many of the Midwest’s leading equine sires. Designed to support a successful breeding program, the center combines advanced reproductive technology with experienced veterinary expertise to promote fertility and breeding success.
About the Role
As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast-paced equine environment.
Key Responsibilities
Leadership & Strategic Planning
- Partner with the Managing Veterinarian to set and achieve short- and long-term strategic goals
- Foster a supportive and collaborative team culture focused on high-quality patient care and service
- Lead staff meetings, team-building initiatives, and internal communications
- Champion change and promote best practices across all areas of operations
Operations Management
- Oversee day-to-day administrative operations, ensuring seamless clinic and ambulatory workflows
- Manage compliance with OSHA, DEA, and other regulatory standards
- Maintain the hospital schedule and optimize labor utilization
- Supervise fleet maintenance, facility repairs, and IT needs
Team & HR Management
- Lead recruitment, onboarding, training, and development of support staff
- Supervise performance management, including coaching, evaluations, and disciplinary actions
- Maintain accurate licensure, CE records, and credentialing documentation for veterinarians
Client Service & Community Engagement
- Ensure exceptional client service, resolving issues with professionalism and empathy
- Implement strategies to grow client engagement and local referrals
- Support educational outreach and marketing through Abrahams’ digital presence and local events
Financial Management
- Manage accounts receivable/payable, bank deposits, and invoice audits
- Oversee payroll processing and DVM production calculations
- Monitor and control inventory and facility expenses
- Collaborate on budgeting and forecasting to support clinic growth
Qualifications
- Bachelor’s degree in business, management, or a related field (preferred)
- 3–5 years of experience in a veterinary or medical practice leadership role
- Strong knowledge of HR best practices, financial reporting, and inventory control
- Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus!)
- Excellent interpersonal and communication skills
- Horse industry background or equine experience strongly preferred
Why Abrahams Equine Clinic?
- Work with a nationally respected team of veterinary professionals
- Be part of a legacy of client trust and equine health that spans generations
- Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
- Located in the beautiful rolling countryside near Cedar Rapids, Iowa—offering access to rural charm and metropolitan convenience
For more details please contact - debbie.hughes@nva.com or call/text: 629-292-3853
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