Program Manager

Job Description

Job Title: Program Manager

About: National Veterinary Associates is one of the largest and most respected communities of veterinary hospitals in the world, operating nearly 1,000 hospitals in North America, including in all 50 states, and caring for 8,000,000+ animals annually. NVA is backed by JAB Holding, a leading private equity firm. Each person who joins NVA is motivated by our mission to provide excellent, accessible care to improve the lives of animals and the people who love them. NVA has been extremely successful over its 25+ year history and we’re very excited about our next chapter as we work toward our shared vision of revolutionizing the pet care experience to provide more fulfilling lives for pets, their companions, and our team.

Position Overview

We’re looking for a talented, entrepreneurial Program Manager to help change how we care for animals.

NVA is bringing new digital services and experiences to pet parents and scaling innovation for our veterinary care teams. This role will help lead a multi-year program to change the digital experience and associated technologies for our hospital care teams, mature our approach to data analytics, and articulate our broader tech-enabled growth strategy.

Reporting to Product Director, Innovation, you’ll join a growing team of product professionals, clinicians, and engineers, working in a fast-paced environment to develop and scale technologies for tens of thousands of veterinary professionals and millions of pet parents.

Key Responsibilities

1. Digital program leader: Owning a complex, multi-year, cross-functional program management and delivery for new hospital-facing technologies.

2. Goal orientation: Driving a large-scale program to success, identifying goals, timelines, expectations, and results.

3. Strategic leadership: Blending alignment of program goals to broader business strategies, linking this to key business partner relationships to drive success.

Key Competencies:

1. Stakeholder Engagement Strong skills in building relationships with diverse stakeholders, facilitating communication, and managing expectations to drive collaboration and support.

2. Strategic Thinking Ability to align program goals with organizational objectives, ensuring that initiatives contribute to broader business strategies and outcomes.

3. Communication Ability to convey complex information clearly and succinctly through presentations and written communication, ensuring that all stakeholders at all levels understand project goals, timelines, and expectations.

4. Project Management Experience managing complex projects and/or programs; ability to drive accountability to goals and deadlines.

5. Outcomes-oriented. Instinct to measure the value we’re creating.

Qualifications

1. Manager-level experience in a nationally scoped firm, with a focus on digital strategy, project management and delivery.

2. Proven success managing complex digital projects at large scale

3. Top-notch ability to communicate and build relationships across varied groups

4. Examples of transparent leadership to positive outcomes

Leading candidates are likely to have experience in animal health services, consumer retail businesses, or multi-site healthcare contexts; and/or bring a mix of technical and business acumen.

Why You’ll Love Working Here:

The people. You will be surrounded by talented, supportive, smart, and kind leaders/teams - people you will be proud to work with and who also have fun.

The business. We work for the love of animals and the people who love them. We enjoy driving a successful business while living our values and our “why”.

The opportunity. Your days and projects will offer variety with the opportunity to gain operational, cross-functional, and executive leadership exposure as a trusted internal business partner. You would have the opportunity to help build and shape a fast-growing, global company within a high-growth, exciting industry.

Compensation: The compensation range for this position is $115,000-$135,000 and is eligible for benefits.

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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This Job

Location:

United States

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