Veterinary Assistant/Receptionist

Rose Valley Veterinary Hospital

Job Description

Job Title: Veterinary Assistant/Receptionist
Location: Rose Valley Veterinary Hospital
Job Type: Full-Time

About Us:
At Rose Valley Veterinary Hospital we pride ourselves on delivering compassionate, high-quality veterinary care to pets and their families. Our team is dedicated to creating a welcoming environment for clients and a supportive, collaborative workplace for staff. We are currently seeking a motivated and caring Veterinary Assistant/Receptionist to join our team.

Position Overview:
This dual role is a key part of our clinic operations, providing both front-desk support and hands-on assistance in the treatment area. The successful candidate will be client-focused, organized, and passionate about animal care.

Key Responsibilities:

·         Greet clients with warmth and professionalism, in person and over the phone.

·         Schedule appointments, manage patient records, and process payments.

·         Assist veterinarians and technicians with animal handling, examinations, and procedures.

·         Maintain cleanliness and organization of exam rooms and common areas.

·         Provide compassionate care and support to pets and their families.

·         Perform general administrative tasks to ensure smooth daily operations.

Qualifications:

·         Previous experience in a veterinary or animal care setting preferred, but not required.

·         Strong communication and customer service skills.

·         Ability to multitask and remain calm in a busy environment.

·         Comfortable handling animals of various sizes and temperaments.

·         Team player with a positive and flexible attitude.

·         Basic computer skills (experience with veterinary software an asset).

·         Self-motivated individual, who can see tasks that need to be completed and do them without the need for supervision.

What We Offer:

·         A supportive, team-oriented workplace.

·         Opportunities for professional growth and training.

·         Staff discounts on veterinary services and products.

·         Competitive wages based on experience and comprehensive benefits.

·         The chance to make a difference in the lives of pets and their families.

How to Apply:
If you are passionate about animals and enjoy working with people, we’d love to hear from you! Please submit your resume and cover letter to RoseValleyVH@nva.com with the subject line “Veterinary Assistant/Reception Application.”

At NVA Canada diversity and inclusion are an important part of our everyday reality. 
 
We are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.