Veterinary Assistant/Receptionist
Abraham's Equine Clinic
Job Description
We are now interviewing friendly, detailed-orientated individuals to join our Veterinary Practice for the 2025 breeding and foaling season. Our four-doctor equine hospital emphasizes patient care and client satisfaction. This seasonal, part-time position will have the opportunity to float between our front desk and our hospital as they will function in both customer service and veterinary assistant roles.
Job Duties
- Greets clients in a friendly, professional, and efficient manner.
- Answers multi-telephone line and disburses callers in a friendly, prompt, and professional manner. Convey messages accurately and appropriately.
- Retrieves and disburses messages.
- Communicates information between clients and medical team.
- Differentiates between routine and emergency cases.
- Schedules, cancels, reschedules, and confirms hospital and ambulatory appointments in an accurate manner and according to office scheduling procedures.
- Admits patients according to schedule, collect applicable deposits from clients, and prepare patient charts.
- Obtains and inputs into charts medical and other information from clients and referring Veterinary clinics.
- Discharges patients and collect payments for services from clients.
- Handles routine billing questions as they arise and forwards more complex questions to Practice administration.
- Cross covers for other service staff as needs arise.
- Provides our DVM team with support during appointments
- Patient Care: Perform physical exams, administer medications and therapies under the guidance of the DVM on the case.
- Handling and Caring for Horses: twitching, jogging, lunging, bandaging, scrubbing for injections, administering vaccines and medications. Feeding and cleaning stalls on an as needed basis.
- Radiography & Ultrasonography: Equipment setup, taking radio graphs and assisting the DVM team with imaging.
- Blood and Laboratory Work: processing regenerative therapies, analyzing fecal samples, and preparing blood samples and shipping to various labs for testing.
- Miscellaneous: driving to appointments, basic administrative tasks such as recording dispensed medications, running various clinic errands.
Knowledge, Skills and Abilities
- Horse Experience.
- Able to follow directions, take initiative, and remain calm under pressure.
- Superb time management and attention to detail.
- Exceptional verbal and written communication skills.
- Ability to exercise client confidentiality and exemplary customer service skills.
- Solid education & foundation in horsemanship and equine anatomy.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
