Veterinary Assistant/Receptionist
Appalachian Veterinary Hospital
Job Description
Appalachian Veterinary Hospital is located in beautiful Newport, Tennessee and we are searching for an experienced Veterinary Receptionist. Come work with a team that supports you and celebrates your wins! Encounter a variety of new cases everyday and gain valuable experiences with household pets AND exotics! Our hospital has been rooted in the community for over 30 years and our clients are like family.
Perks of Living in Newport:
- Proximity to Nature: If you’re looking for waterfalls, mountains, and lake life Newport is a short road trip away from so many cool places
- Outdoor Adventures: Mountains in your back yard, hiking, climbing trips, these are all common. People have a desire to be outdoors in any condition
- Wildlife Viewing: Tennessee is one of the most diverse places in the United States for wildlife. We have many species that are found only in Tennessee. Some examples include the hellbender, Crown darter, and many other unique creatures.
What you can expect
- A support team always willing to lend a helping hand
- A welcoming environment where team members can feel safe to ask questions and learn from coworkers and Doctors
- Opportunity to utilize your skill-set to the highest level and perform a wide range of procedures
- Ability to see a variety of cases
- Growth & development opportunities
The Ideal Candidate
- Previous experience desired
- Passion for learning & caring for animals
- Team player who is willing to take initiative to jump in and help the team
- Ability to remain composed in stressful and emotional situations
- Ability to work efficiently in fast-paced environment
- Avimark knowledge is a plus (not required)
- Outstanding client service and exceptional patient care
- Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience required
Benefits
- Employee Pet Discount
- Health/Dental/Vision Insurance
- 401K opportunity
- Paid time off for vacation/sick leave
To learn more about our hospital, visit https://www.appalachianveterinaryhospital.com/
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. 