Join Our Dream Team at Kindness Animal Hospital!

Are you an experienced administrative professional looking for a rewarding career with work-life balance and a supportive team? Kindness Animal Hospital, the premier general practice small animal clinic of the Red River Valley, is hiring!

• Monday–Friday Schedule (No weekends or holidays!)
• Full-time (30+ hours per week) or part-time position(s)
• Robust benefits package for full-time employees

Who We Are

Founded in 1985, Kindness Animal Hospital has built a reputation for exceptional veterinary care and a commitment to our community. We provide advanced medical and surgical services—including orthopedics—while maintaining a client-centered, small-town feel. Since joining National Veterinary Associates (NVA) in 2021, we’ve grown rapidly, expanding our services, staff, and resources, all while keeping our local leadership empowered and autonomous.

At Kindness Animal Hospital, we believe that our people are our greatest asset. That’s why we’re dedicated to career growth, work-life balance, and a culture that supports and values every team member.

Core Values:

• Kindness: We are friendly, patient, generous and considerate to one another and our clients.
• Integrity: We are reliable, trustworthy, honest and responsible. We help those in need to our greatest capacity and choose to do the right thing even when it is the difficult thing.
• Teamwork: We are committed to working together, understanding we are all working towards shared goals and success. We celebrate one another and our achievements.
• Service Excellence: We are proud of our ability to consistently meet and exceed expectations while delivering the highest standard of care. We demonstrate servant leadership in everything we do.
• Innovative Medicine: We are lifelong learners committed to growth and development, transforming the way we practice medicine to better serve the changing needs and expectations of veterinary medicine.

What You’ll Do:

• Provide excellent and expeditious client experiences in a fast paced enviroment 
• Champion multiple demands of your time and attention, shifting proirities as necessary
• Interacting with clients, including greeting, responding to questions, processing incoming and outgoing patients
• Handle payments in person and over the phone
• Respond to communications, including inter-office communications, incoming and outgoing mail, email and phone calls, which include meticulous detail and follow through 
• Screen appointment requests in person, over the phone and online for service needs to ensure strategic scheduling of doctor and technician time 
• Accurately document client information, service data and other pertinent information with practice management software in a timely and efficient manner
• Maintaining a clean, organized and inviting atmosphere 
• Demonstrating our core values in the work performed and interactions with others

What We're Looking For:

• High school graduate, or equivalent 
• 2+ years of medical experience (in human or veterinary medicine)
• 2+ years of experience working in an office setting with increased responsibility
• Great written and oral communication skills 
• Excellent customer service skills 
• Strong financial proficiency to include accurate payment entry, cash handling, cash counting and ability to quickly identify and correct minor accounting discrepancies  
• Robust interpersonal skills including:
• solution-oriented mindset for problem solving
• strong emotional intelligence to handle difficult situations
• organization with the ability to multi-task and still attend to details
• conflict resolution
• active listening
• flexibility
• empathy
• collaboration 
• stress management
• Ability to thrive in a fast-paced, ever-changing environment
• Proficient computer skills including Microsoft Office Suite, typing, copying, scanning, etc. 

Kindness Animal Hospital is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, gender, orientation, identity, national origin, age, disability, or veteran status.