Veterinary Clinical Lead
Jules Veterinary Center
Job Description
OVERVIEW: The purpose of the Clinical Lead (also known as Lead Technician or Technician Supervisor) is to provide ongoing support for all direct reports and serve as on-site first level management. Clinical leads are to work in collaboration with peers, middle and upper management to engage in operational and strategic decision making, and work to oversee such implementations.
REQUIREMENTS
Performance:
- Minimum of 4 full days to be worked weekly.
- Minimum 5 years of clinical experience.
- Be an employee in good standing with no egregious corrective actions in the past 2 years.
- Attendance and punctuality is sufficient to “lead by example”.
- Has shown the ability to gain the trust of your peers, and the ability to lead and motivate.
- Commit to a minimum of 4 hours of C.E. annually on leadership and HR related topics (or any non-clinical topic deemed sufficient).
Clinical:
- PIMS (Cornerstone) proficiency and a leader in new technology
- In-house laboratory analyzers and equipment
- Dental machines, including maintenance and troubleshooting
- Anesthetic machines and equipment, including maintenance and troubleshooting
- Vital monitoring equipment
- Advanced skills demonstrated in patient compassion, restraint, phlebotomy, venipuncture, pharmacology, radiology, surgical assistance, client communication, safety and controlled substance handling.
- Ability to lift 40 pounds and work on feet for extended periods of time.
- The ability to safely and compassionately work with any animal, fractious or not.
- Demonstrate proficiencies in the duties outlined as a veterinary technician.
RESPONSIBILITIES
Clinical:
- Support direct reports as needed to maintain daily clinical flow. This will require coverage for absentee employees, or finding proper coverage for absentee employees.
- Provide clinical training and oversite for all direct reports OR delegate such responsibility when able.
- Predict staffing needs in advance when known overages or shortages are expected.
- Project clinical needs each day upon arrival and make changes as needed.
- Creation of SOP’s and clinical policies alongside MDVM and HM.
- Intervention and mediation in client communications that need resolution.
- Ensure all staff are taking required breaks and lunches during their shifts and providing coverage as needed.
- Uphold our Team Agreements and keep direct reports in alignment, even when difficult conversations are required.
Administrative:
- Work with HM and MDVM to create/revise staff schedules as needed.
- Work with HM to provide timely performance evaluations.
- Perform/oversee or delegate hospital inventory at regularly scheduled intervals.
- Perform or oversee of procurement for clinical supplies and look for ways to keep COGS balanced.
- Participate in recruitment efforts including interviewing, observational interviews and onboarding.
- Work with HM to assist in HR responsibilities in a supportive role. This may include acting as a witness to disciplinary actions up to and including terminations, conflict resolution and discussions that involve confidential and sensitive information.
- Attendance and participation in all hospital meetings deemed mandatory by HM.
- Help organize/delegate community outreach through community events, school visits, in-hospital events, etc.
- Risk Management
Additional Considerations and Acknowledgements
- The lead role is paid using a “Lead Differential” added to your existing base wage. This differential is removed when the lead role is no longer applicable, and the employee is then subject to their existing base wage. Please note: all wage increases that occur when employee is a lead are done to base wage and not the differential.
- The Clinical Lead is a supervisory role. As such, all actions and dialogue (written, vocal, or digital) are a direct representation inside and outside the company. Any misrepresentation, or counterproductive action can be enforced by termination.
- The lead role requires an immense amount of planning, engagement, patience, and empathy. Role modeling professional behavior and maturity is a must and the candidate must be able to actively learn and adjust to help the needs of your team quickly and efficiently.
- The base hourly range for this position is $28.00/hour to $32.00/hour. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
- We are currently accepting resumes with Cover Letter until 06/06/2025 (Deadline to submit resume with Cover Letter)
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National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.