Veterinary Hospital Manager
St. Mary’s Animal Clinic

Are you a dedicated and dynamic leader with a passion for veterinary medicine? Do you thrive on driving growth while building a positive, collaborative, and supportive team environment? St. Mary’s Animal Clinic is seeking an enthusiastic Veterinary Hospital Manager to join our close-knit and compassionate team.

As our Hospital Manager, you’ll play a key role in shaping the future of our hospital—ensuring top-tier patient care, exceptional client service, and a workplace where people genuinely enjoy coming to work. Your leadership will help drive our hospital’s success, strengthen team engagement, and nurture a culture rooted in respect, accountability, and compassion. If you’re excited to lead a dedicated team in a community-focused practice, we’d love to connect with you.

Learn more about us at www.stmarysanimalclinic.com

About St. Mary’s Animal Clinic & Our Culture

St. Mary’s Animal Clinic is a trusted part of our community, known for delivering high-quality, compassionate veterinary care while treating both pets and people with kindness and respect. We believe great medicine starts with a supported, engaged team.

Our culture is collaborative, friendly, and hands-on. Team members are encouraged to share ideas, grow professionally, and support one another through the busy days and the rewarding moments alike. We value clear communication, work-life balance, and leadership that leads by example. As Hospital Manager, you’ll have the opportunity to build strong relationships, celebrate wins, coach through challenges, and create an environment where team members feel heard, valued, and empowered to do their best work.

The Opportunity

As Hospital Manager, you will be an essential part of the hospital leadership team, working closely with the Managing Veterinarian to ensure the efficient, compliant, and profitable operation of the hospital. You’ll oversee day-to-day operations while cultivating a positive hospital culture focused on exceptional patient care and outstanding client experiences.

This role is highly visible and hands-on, requiring regular on-site presence to support staff, collaborate with leadership, and engage with clients.

Key Responsibilities

• Complete ownership of P&L and accountability for hospital performance

• Collaborate with regional leadership to identify trends and forecast hospital needs

• Manage accounts receivable

• Oversee hospital inventory and control facility and administrative costs

• Manage payroll and develop hospital schedules while controlling labor costs

• Champion change by identifying, documenting, and sharing best practices

• Lead and develop the hospital team to improve workflows across client service, operations, and administration

• Implement new technologies and initiatives to improve efficiency and team effectiveness

• Establish, model, and drive a positive, inclusive hospital culture

• Track and maintain licensure compliance for all DVMs

• Provide coaching, feedback, and handle difficult conversations with professionalism and empathy

• Consistently demonstrate and reinforce excellent client service standards

Qualifications

• Bachelor’s degree in business or a related field preferred

• 3–5 years of experience in a managerial role with customer service responsibility

• Experience in a hospital, retail, or service-based environment with increasing responsibility is a plus

• Strong leadership, communication, and organizational skills

Benefits

• Annual Bonus Opportunity

• Health Insurance Benefits

• Free Mental Health Benefit Options

• 401(k) with Company Match

• Competitive PTO Plan

• Continuing Education Stipends

• Fair Work-Life Balance