Are you passionate about animal care and looking to join a dedicated and hardworking team? Bracebridge Animal Hospital, located in the picturesque Bracebridge Muskoka—surrounded by stunning lakes and forests—is seeking a full-time Veterinary Receptionist/Assistant to join our AAHA-accredited companion animal hospital. Our focus is on providing top-notch care to dogs, cats, exotics, and small mammals with the highest caliber of medication and technology.

Why Join Us?

At Bracebridge Animal Hospital, we pride ourselves on our positive, cohesive team environment. We support each other in achieving excellence in patient and client services. If you have a positive attitude and are committed to making a difference in the lives of animals and their owners, we want to hear from you!

Key Responsibilities:

• Deliver exceptional and prompt client service.
• Greet clients curbside and handle incoming calls.
• Process pet admissions and discharges, including invoicing and prescriptions.
• Answer phone calls, address medical questions, screen service needs, and schedule appointments.
• Manage incoming and outgoing mail and email.
• Document and maintain client information and service data using business operations software.
• Facilitate medical prescriptions and assist with medication administration and pet restraint for procedures.
• Ensure all areas of the clinic are stocked and maintained, including the pharmacy, treatment, and surgery areas.
• Perform general cleaning and maintenance duties, including daily laundry.
• Maintain and sterilize surgical equipment (cleaning and autoclaving).
• Clean cages and runs, and ensure proper identification of pets in confinement.

Experience and Skills:

• Minimum of 1 year of experience in a veterinary clinic is required.
• Ability to handle stressful situations professionally, with empathy for both people and animals.
• Comfortable using POS software systems (AVImark preferred), Microsoft Word, and Excel.
• Physically capable of lifting up to 30 lbs independently and standing or walking for extended periods.
• Strong teamwork skills and ability to collaborate with all levels of hospital staff.

Employment Incentives:

• Competitive industry wages.
• Health benefits and RRSP matching.
• Annual clothing and Continuing Education allowance.
• Discounts on hospital products, treatments, professional services, and IDEXX services for your pets.
• No weekend or late evening shifts.

If you're dedicated to animal welfare and want to be part of a team that values your contributions, apply today! Please submit your Cover Letter and Resume to holly.marko@nva.com. Only candidates selected for an interview will be contacted.

Join us at Bracebridge Animal Hospital, where your passion for animals will make a real impact!