Join our talented, hardworking team in beautiful North Bay. We are looking for a compassionate, hardworking and reliable veterinary receptionist to join our dynamic team. We pride ourselves on being a team with a positive attitude that works cohesively together. As a key member of our staff, you will be responsible for providing an exceptional client experience by demonstrating quality service, respect and professionalism.

Job Responsibilities:

- Efficiently and accurately perform clerical and reception duties including client and patient intake and discharge, patient scheduling, answering questions, and maintaining front office and exam room flow

-Schedule appointments appropriately based on patient condition and appointment calendar

-Provide top notch client care services both in person and over the phone

- Maintain communication between clients and veterinary care team

- Assist with client education by reiterating medical recommendations on general pet care and post-treatment instructions

- Routinely contribute to the cleanliness and organization of the practice

- Accurately perform daily invoicing, cash management, and reconciliation

Experience and Skills:
- Previous experience in a veterinary clinic is preferred and knowledge of Avimark is an asset, however, not mandatory.

- Must be a self-starter, able to multi task and be a team player.

- Accurate record keeping in accordance with hospital protocols

- Positive attitude and desire to support both pets and people alike

- Strong communication and customer service skills are required to interact effectively with both clients and team members

- Compassion and patience when handling animals and interacting with pet owners
- Ability to multitask and work efficiently in a fast-paced environment

- Is experienced in the teamwork approach and works well with all levels of hospital team members

Benefits:

We offer comprehensive health coverage, a Wellness Spending Account, RRSP matching, employee pet discounts, continuing education opportunities, and a scrub allowance. There are opportunities for a flexible schedule that supports a healthy work-life balance, allowing you to thrive both professionally and personally. We are dedicated to supporting your overall wellness and career development.

Schedule:

Approximately 20-30 hours per week

If you are passionate about animals and are interested in joining a team of highly devoted and skilled animal advocates, then our hospital might be the right fit for you. Those interested and qualified applicants can submit a Cover Letter and Resume, please note that only those candidates invited for an interview will be contacted. Please send resume & cover letter to: Laurie.Jaques@cassellsanimalhospital.ca.