Job Overview
We are seeking a part-time Medical Receptionist to join our veterinary healthcare team. The ideal candidate will play a crucial role in ensuring a smooth and efficient patient experience by managing administrative tasks, coordinating patient care, and facilitating communication between patients and healthcare providers. This position requires excellent organizational skills and a strong attention to detail to support both patients and the clinical staff effectively. This is a part-time role that can lead to full-time. Current opening is Tuesdays and Thursdays from 11am-7pm, with opportunity for more hours.

Qualifications

• Previous experience in a medical office or veterinary office setting is required.
• Familiarity with medical terminology is preferred for effective communication within the healthcare environment.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent interpersonal and communication skills to interact positively with patients and staff alike.
• A background in medical administrative support or office experience is highly desirable, with experience in a multi-phone line system.
• Ability to work independently as well as part of a team in a fast-paced environment. Join our team as a Medical Receptionist and contribute to providing exceptional care while enhancing the overall patient experience!

Daily tasks include:

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months medical/veterinary receptionist experience required.