Veterinary Receptionist
Veterinary Group of Chesterfield
Job Description
Overview
We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for our clients and their beloved pets, providing exceptional customer service while ensuring the smooth operation of our veterinary clinic. Your passion for animal care and strong organizational skills will be essential in creating a welcoming environment for both pets and their owners.
Responsibilities
- Greet clients and their pets upon arrival, ensuring a friendly and welcoming atmosphere.
- Schedule appointments and manage the clinic's calendar efficiently.
- Answer phone calls and respond to inquiries regarding services, procedures, and pet care.
- Maintain accurate patient records, including medical histories and treatment plans.
- Process payments and handle billing inquiries with professionalism.
- Assist veterinary staff with administrative tasks as needed, including preparing examination rooms.
- Provide information to clients about pet care, medications, and follow-up treatments.
- Ensure the reception area is clean, organized, and stocked with necessary supplies.
Experience
The ideal candidate will possess:
- Knowledge of animal handling and animal care practices.
- Proficient computer skills, especially with Veterinary Software is preferred..
- Familiarity with veterinary terminology, animal physiology, and anatomy preferred.
- Experience working in a veterinary clinic or similar environment is preferred.
- Strong communication skills to interact effectively with clients and team members.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
- A genuine love for animals and a commitment to providing high-quality care.
Join us in making a difference in the lives of pets and their owners while enjoying a fulfilling career in veterinary medicine!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
