Carver Street Animal Hospital is looking for an experienced veterinary receptionist to join our hospital on a full-time basis! We are a well-established small animal veterinary hospital in Durham, NC. Our vibrant team provides high-quality medicine in both an efficient and enjoyable manner!
Our ideal candidate has at least one year of experience in veterinary medicine (or animal-related field) and is a customer service expert. Previous experience with multi-line phone systems, email, digital faxes, and other communication channels is essential to performing well in this role. As our hospital is growing and adding new technologies, this candidate must be receptive to learning new programs and willing to collaborate to optimize our protocols!
This role's main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. This employee is responsible for greeting clients, completing the check-in and check-out process, facilitating client, referring hospital and pharmacy requests, as well as other general clerical duties. Employee knowledge and experience are essential to providing an optimal experience for both our patients and clients!
We offer a competitive compensation package, including benefits. Wage is dependent on experience. Benefits include medical, dental, and vision insurance; 401k with matching; paid holidays; PTO package; uniform allowance; employee pet discount; and more. Schedules vary from 30 to 40 hours a week, with a Saturday rotation every 4-6 weeks.
No phone calls, please!
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
