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NVA

Veterinary Receptionist

SouthCare Animal Medical Center

Job Description

SouthCare Animal Medical Center in Spokane Washington is seeking a Full Time Receptionist for our high performing veterinary team.

Your DREAM JOB! Would you like to work with a hospital that focuses on high quality medicine, and positove staff culture? Are you interested in learning more in a structured environment so that you can better your skills while working towards your individual passion? It sounds like SouthCare is your perfect fit!

Job Description & Duties:

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software. Escalates complex matters to senior staff. Minimum of 6 months job-related experience preferred. Veterinary Medication Clerk's licensure a plus. Compensation based on experience, $18.50-22.50/hour.

We offer competitive wages, a fun, challenging and unique work environment, an exceptional benefits package, and the opportunity for a long-term career.

Skills and qualifications:

  • Must have a passion for providing outstanding customer service and creating a consistently positive atmosphere.
  • Demonstrated excellence in customer service, communication, and listening skills.
  • Compassion for pets and people.
  • Proven decision-making skills to choose the most appropriate course of action.
  • Proficient in computer use, prefer a working knowledge of Microsoft Office. Experience with Idexx Cornerstone software a bonus!
  • Prefer a candidate that is willing to work occasional 1/2 day Saturdays.
  • The ability to lift and carry up to 40lbs.

Example of Benefits that are to be included:

· Uniform allowance

· Continuing Education [CE] allowance.

· Discounted veterinary services for your pets.

· Employee Assistance Program [EAP]

· 401K- 3% match

· Medical, Vision, Dental coverage - for FT staff

· Short- and Long-term Disability, Life, AD&D and Pet insurance options

Work Remotely

  • No

Job Type: Full-time

Benefits:

 

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

 

Experience:

 

  • Veterinary: 1 year (Preferred)
  • Medical receptionist: 1 year (Required)
 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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This Job

Location:

SPOKANE, Washington, United States

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