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NVA

Veterinary Receptionist

Frontier Village Veterinary Clinic

Job Description

Frontier Village Veterinary Clinic is a thriving 9-doctor small animal practice dedicated to providing exceptional veterinary care to our patients and outstanding service to our clients. As our practice continues to grow, we are looking for a full-time Client Care Coordinator (Receptionist) to join our front desk team.

If you’re compassionate, organized, and enjoy connecting with people and their pets, we’d love to hear from you!

About the Role

As a Client Care Coordinator, you will be the first point of contact for our clients — welcoming them to the clinic, answering phones, scheduling appointments, and ensuring every visit is a positive experience.

Our ideal candidate:

  • Brings strong communication and multitasking skills

  • Has a positive, outgoing attitude and a professional demeanor

  • Thrives in a fast-paced, team-oriented environment

  • Is passionate about providing compassionate service to both clients and pets

While veterinary experience is preferred, we are happy to consider applicants with prior experience in customer service or administrative roles in similar high-paced, people-focused environments.

Experience with AVImark practice management software is a plus, but not required.

Responsibilities

  • Answer and direct multi-line phone calls

  • Schedule appointments and manage client records

  • Process invoices and handle data entry

  • Provide excellent client service and support for our veterinary team

  • Contribute to a welcoming, caring clinic environment

Why You’ll Love Working Here

At Frontier Village Veterinary Clinic, we work together toward a shared vision of uncompromising excellence in veterinary care. We are committed to:

  • Delivering clinical excellence

  • Listening to and supporting our clients and patients

  • Earning trust through integrity and respect

  • Fostering a compassionate, collaborative workplace

  • Encouraging growth and continuous improvement

Compensation & Benefits

  • Pay: $18–$21 per hour (based on education and experience)

  • Benefits include:

    • Medical, Dental, and Vision coverage

    • Pet care benefits

    • Uniform allowance

    • Paid time off

    • Eligible for quarterly bonus rewarding strong performance and teamwork

Schedule

 

  • Monday–Friday: 7:30 a.m. – 6:00 p.m.

  • Saturday: 9:00 a.m. – 5:00 p.m.

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
 
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This Job

Location:

Lake Stevens, Washington, United States

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