Veterinary Technician/Assistant

Valley Veterinary Clinic is looking for experienced Veterinary Technicians to join our family. The ability to function in a fast-paced environment with compassion, efficiency, and flexibility is key to success in this role. At VVC, we encourage our staff to progress clinically and professionally through continual education and training while working with our exceptional veterinarians.

Candidate must be a self-starter with the ability to critically think, maintain a positive attitude, and be open to learning. The desire to continually advance your knowledge and skills is essential in order to achieve the optimal standard of patient care provided at VVC.

Compensation: Commensurate with experience. Benefit package includes medical, vision, dental, CE allowance, uniform allowance, pet insurance, 401K, ability to bonus, and PTO.

It is preferred for applicants to email a resume and fill out an online application on our clinic website valleyvetpet.com.

Valley Veterinary Clinic NVA is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen required.

Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• High stress tolerance -- thrives in a high-pressure environment

General Tasks:

•          Follows time clock procedures for clocking in and out at the start and end of the shift

•          Reports to work on time for each shift and remains until the end of shift

•          Ensures the treatment area, exam rooms, lab area, and surgery room are clean and tidy, maintaining a professional appearance at all times

•          Assists the Hospital Manager with special projects during slow times

Client Service:

•          Maintains a professional and calm demeanor with all clients

•          Greets the client and patient and helps ensure an orderly transition from the check in to check out

•          Acts as an intermediary between the doctor and the client, responsible for tasks such as client follow-up phone calls after a visit or surgery

•          Clearly and accurately explains all services, procedures, treatments, and costs

•          Recommends routine treatments and educates the client appropriately

•          Provides the client with all appropriate educational materials

•          Updates patient file and charges accurately and in a timely fashion to allow for an efficient client check-out process.

•          Notes any recommended products or services in the chart and communicates these with the Client Service Representative

•          Creates accurate estimates/treatment plans and discuss with clients(including costs and payment options) to gain approval (signature preferred)

•          Fill prescriptions once approved either in house or by contacting outside pharmacy

•          Assist emotional and grieving clients with care, compassion, and patience

Patient Examination:

•          Demonstrates and utilizes proper restraining techniques

•          Reads and accurately interprets the patient chart

•          Obtains and records baseline medication information

•          Performs cursory examinations, including assessment of the eyes, ears, and teeth with dental scoring

•          Completes routine procedures such as nail trims, ear cleaning, and anal gland expression

•          Completes all necessary updates to the patient chart, specifically the travel sheet, and including accurate charges

•          Utilizes the hospital computer system to enter appropriate products and services from the treatment sheet (This responsibility may be shared with the Client Service Representative)

Laboratory and Diagnostics:

•          Collects appropriate blood samples for various diagnostic tests

•          Properly runs diagnostic tests

•          Obtains necessary cytology samples for ear swabs and skin scrapings

•          Collects samples for fecal analysis and urinalysis

•          Accurately completes and submits all laboratory samples and paperwork

•          Properly obtains and processes radiographs utilizing the correct protective garments, labeling, positioning, and exposure

Patient Treatment and Surgical Assistance:

•          Completes dental x-rays, scaling, and polishing

•          Prepares patient for surgery, including aseptic technique and monitoring equipment

•          Selects, calculates, and administers appropriate dosages of anesthetic agents

•          Monitors patient during anesthesia and recovery

•          Maintains surgical packs (cleanliness, contents, and sterility)

•          Completes updates to the surgical/treatment log and drug logs

•          Maintains exam, surgical, and dental equipment

•          Provides post-surgery updates to clients

•          Logs all medications in appropriate areas

•          Receives DVM approval for medication refills, and processes refills accordingly

Knowledge:

•          Routine procedures including:

o    Baseline medical data: weight, temperature, heart rate, etc.

o    Cursory examinations

o    Nail trims

o    Ear cleaning

o    Anal gland expression

•          Prophylactic dental care, including recognition of teeth abnormalities

•          Diagnostic testing, including FeLV, FIV, heartworm, fecal analysis, and urinalysis

•          Blood testing and cytology sampling

•          Hospital medications, protocols, and general medical recommendations

•          Utilization and maintenance of anesthesia and hospital equipment

•          Telephone etiquette and excellence in Customer Service

•          English language

Skills:

•          Client service and interpersonal skills

•          Patient restraint techniques

•          Routine examinations and sample collection

•          Dental scaling, polishing, and x-rays

•          Reading and interpreting patient charts and travel sheets

•          Injections and catheter placement

•          Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)

Abilities:

•          Professional and courteous

•          Flexibility

•          Willingness to learn

•          Attention to detail

•          Adherence to procedures and protocols

•          Works well in team environment

•          Self-starter and able to work with minimal supervision

Experience & Education:

•          High school diploma

•          Bachelors degree in related area and/or is a plus but not required

•          CVT or RVT certification is a plus but not required

•          Prior experience desired but willing to train the right candidate