Veterinary Technician - Floater
Travis Country Veterinary Hospital
Job Description
This job is going to be someone who fills in where they are needed. Required to work upfront one day a week and then fill in as a tech other days.
Job Requirements/Skills/Physical Demands
Education/Experience
· High school graduation or equivalent
· Basic computer literacy is required, including the ability to type on a computer keyboard, use a computer mouse, view information on a computer screen and use the Internet.
· Experience with Microsoft Windows, Word, and Excel is helpful.
· Cashier, client service, and related front office work experience is required
Language/Communication
· Must be able to speak, hear, read, write, and communicate clearly in English, in person, on the telephone and in writing.
· Must be able to work within a team environment and communicate with team members effectively.
· Must demonstrate the ability to continually provide positive and consistent client service
· Must carry out all duties in a professional and courteous manner and remain respectful and polite in speech, tone, and actions under all circumstances
· Must demonstrate the ability to learn and communicate to clients about hospital policies and common pet health issues and prevention
Mathematical Skills
· Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
· Must be able to handle and count large amounts of cash and maintain a cash drawer
Reasoning Ability
· Must be able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
· Must be able to problem solve common issues and seek guidance when appropriate
Soft Skills
· Must have organizational skills sufficient to prioritize work and complete assignments accurately and efficiently while maintaining attention to detail despite frequent interruptions.
· Must demonstrate personal accountability for actions and personal development.
· Must be able to work in a flexible way that allows for changes in assignments and priorities depending upon identified client service and patient needs
· Must have a developed sense of integrity and commitment to client satisfaction.
Other Required Skills
· Must be able to work energetically for the entire assigned shift, sometimes exceeding 9 – 10 hours per day.
· Must be willing to complete scheduled hospital maintenance and cleaning schedules
Physical Demands:
· Must be able to lift approximately 50 pounds to receive delivered products.
· Must be able to squat, kneel, and bend to access office supplies.
· Must be able to sit for long periods of time.
· Manual finger and wrist dexterity and ability to maintain repetitive motions for typing is required.
· Potential exists for bite wounds, scratches, and other injuries that could be obtained by patient handling.
· Must be able to withstand frequent exposure to unpleasant odors and noises.
· Must be able to cope with emotionally challenging situations.
Hours
· Hours will vary; however, shifts are generally scheduled between 7:30 am and 6:00 pm Monday-Friday
· Saturday availability is required.
Regular and predictable attendance and punctuality is required in order to meet the needs of patients, clients, and the team.
Job Requirements/Skills/Physical Demands
· High school graduation or equivalent
· Some experience working with animals
· Computer skills
· Attention to detail
· Client service skills
· Positive and friendly attitude with clients and teammates
· Must be able to read, write, and communicate clearly both in person and on the telephone.
· Must be willing to cross-train and perform reception duties when needed
· General animal husbandry or specific veterinary experience is preferred.
Physical Demands and Potential Hazards:
· Must be able to lift approximately 50 pounds, walk dogs of up to 130 pounds, and work on feet all day.
· Must be willing and able to physically hold and restrain pets
· Must be able to squat, kneel, and bend to clean cages and other areas of the hospital facility
· Exposure to anesthetic vapors, radiation, controlled drugs, zoonotic diseases, harmful chemicals, and bodily fluids of patients.
· Potential exists for bite wounds, scratches, and other injuries that could be obtained by patient handling.
· Frequent exposure to unpleasant odors and noises.
· May be involved in emotionally challenging situations.
Hours
· Hours will vary; however, shifts are generally scheduled between 7 am and 6 pm
· Regular attendance is required in order to meet the needs of patients, clients, and the team.
Essential Functions
· Provide compassionate care for pets
· Provide a positive and friendly experience for clients by being respectful and friendly to the clients and their pets
· Safely restrain pets – utilize muzzles and distraction techniques when necessary to ensure the safety of employees, clients, and patients.
· Interact with all patients throughout the day to ensure their well-being; notify a medical team member of any abnormalities.
· Follow proper leash/harness guidelines.
· Record treatments, food intake, and other important behaviors on daily treatment sheets.
· Assist Travis Country Veterinary Hospital in maintaining a paper-light practice by accurately and consistently recording actions in the hospital management software and completing tasks that have been assigned electronically within the software
· Accurately draw up and administer medication to pets, per veterinarian’s orders
· Walk, feed, and administer prescribed medications to pets according to treatment orders
· Provide clean bedding, water, and litter pans for pets
· Bathe pets and prepare pets for dismissal
· Retrieve pets that are being discharged
· Stock all areas of the hospital as needed
· Stock food and litter containers.
· Fill spray bottles and ensure that each container has a hazardous contents label.
· Cleaning and maintenance of the hospital
o Clean the hospital daily in accordance with the maintenance log and with proper cleaning protocol.
o Clean and sanitize all canine kennels and maintain throughout the day as needed. Clean promptly when patients are discharged.
o Clean and sanitize all feline kennels and maintain throughout the day as needed. Clean promptly when patients are discharged.
o Remove debris from drains at the back of runs and in the bathing tub.
o Clean and sanitize all areas of the hospital facility including exam rooms, treatment room, isolation area, employee break room, restrooms, reception area, lobby, etc.
o Wash and sanitize pet dishes
o Sweep and mop floors at noon, at the end of the day, and as needed.
o Sanitize all countertop surfaces frequently.
o Empty trash and recycling bins at the end of the day and as needed throughout the day.
o Wash dishes
o Launder all dirty bedding, surgery linens, and bedding.
o Fold all clean laundry and stock bedding
o Other cleaning duties as assigned.
· Perform reception duties
· Perform other duties as assigned