Responsibilities:

• Lead, mentor, and coach junior engineers; and foster a culture of innovation and collaboration within the technology infrastructure organization. 
• Provide lead advanced technical support and guidance for the Company and Network Team as it pertains to Network Engineering
• Plans, designs, implements, monitors, and maintains the operational health of the local and wide area networks
• Defines, evaluates, and approves design and/or configuration changes
• Installs, configures, and supports networking and security equipment from a wide range of industry leading vendors including Cisco, Juniper, Palo Alto, etc.
• Interfaces with other IT leaders as the subject matter expert networking resource; to assess, recommend, project plan, and implement network solutions in support of business initiatives
• Proactively monitors and reports on overall network service performance and takes action to correct deficiencies in monitoring and controlling the quality of individual network services
• Create, updates, and maintains technical documentation including network design diagrams, operational procedures, knowledgebase documents, disaster recovery plans and training documentation
• Participates in a 24x7 on-call support rotation and provides highest level escalation expertise for network operations trouble resolution
• Adept at presenting technical designs, solutions, network health and purchase proposals to an audience of varying technical knowledge up to and including the Chief Information Officer
• Acts as the Architectural lead for complex network engineering initiatives
• Provides accurate, meaningful updates on projects, change control requests, and operational issues in the environment

Education, License and Job Requirements:

• Bachelor’s degree in Information Technology or related field or 15+ years of equivalent proven working experience in the field
• Minimum 7 years of network administration experience responsible for a Enterprise WAN/LAN environment of at least 300 nodes
• Minimum 7 years of experience in Network infrastructure architecture, design, and implementation, with at least 5 years in a leadership role.
• Individual must live in North America.
• Individual must be willing to travel as necessary (up to 25%) to training, team meetings, and as projects require.
• Individual must have a personal work location that allows for uninterrupted audio and video calls.
• Individual’s personal work location must have consistent and reliable Internet connectivity.
• BS in Information Technology or related field or equivalent proven working experience in the field
• Relevant IT industry certifications (CCNA, CCNP, CCNE, CCIE)

Skills and Experience:

• Proven experience leading a Network Operations Team
• Proven experience leading Network Architecture and Design
• Experience with current orchestration and automation technologies.
• Proven experience in supporting acquisitions, integrations, and divestitures, ensuring alignment and integration of technology infrastructure solutions.
• Strong knowledge of and experience with various network infrastructure platforms, tools, and frameworks, such as Palo Alto, Cisco, Meraki, Aruba, Azure Networking, Firemon, ISE, etc.
• Expert level experience configuring and troubleshooting routers and switches
• Expert level experience in advanced firewall management 
• Extensive experience supporting Cisco corporate and public Wi-Fi
• Demonstrable experience reading packet sniffer traces and debugging application conversations
• Demonstrable experience troubleshooting bandwidth utilization alarms and recommending solutions
• Experience with VoIP configuration and troubleshooting
• Ability to work concurrently on multiple tasks and projects
• Strong written and oral communications skills with the ability to effectively communicate the progress of problems and projects
• Strong documentation, organizational, and project management skills
• Mentors others, sets the example for others to follow and demonstrates initiative, persistence, and resolve
• Strong communication, presentation, and interpersonal skills, with an ability to communicate effectively with senior management and stakeholders.
• Strong analytical, problem-solving, and decision-making skills, with an ability to evaluate complex situations and propose solutions.
• Strong project management and organizational skills, with an ability to manage multiple projects and priorities in a fast-paced environment.
• Certifications in relevant technology infrastructure and architecture domains are preferred but not required.
• Healthcare industry experience, veterinary or human, is preferred but not required.
• Adaptability—Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Communication—clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Managing Work—effectively managing one’s time and resources to ensure that work is completed efficiently.
• Quality Orientation—Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period.
• Work Standards—setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

FLSA Classification: Exempt

Job Title: Lead Network Engineer

Reports to:  Sr. Manager, Architecture and Engineering 

Direct Reports by title (if any):  N/A