Veterinary Receptionist

Job Description

Valley Animal Hospital & Pet Resort located in Huntsville, AL is looking to add Customer Service Representatives to our growing team!

About Us:

Serving the community since 1992, our 7 doctor, AAHA Accredited, full service, state of the art animal hospital is committed to educating clients on how to keep their pets healthy year-round. We stay on top of the latest advances in veterinary technology and above all, remember that all animals and pets need to be treated with loving care in every check-up, procedure, and surgery.

We care for a variety of species including common household pets such as cats and dogs, but also, birds, ferrets, guinea pigs, hedgehogs, rodents, reptiles, and more!

What to Expect:

· Friendly/Inclusive Culture: Our team treats each other with respect and kindness. We strive to ensure everyone feels welcome.

· Appreciation: Our Staff truly value each individual team member for who they are and each unique experience they bring to the team. They love to celebrate wins big or small.

· A great learning environment! Our doctors thoroughly enjoy being able to openly discuss cases with the team, answer questions, come up with innovated ideas, and work together for the best of each individual patient.

About You:

· You are a Customer Service Representative dedicated to outstanding client service and excellent patient care.

· You understand the importance of maintaining a positive, respectful, uplifting hospital culture and genuinely love working with people that share that same value.

· You understand that clear, effective communication with clients and team members is a priority.

· You enjoy interacting and building relationships with clients and genuinely want to make a difference for patients and their families.

· You are eager to continue enhancing your skill set and enjoy learning & collaborating with a team.

· You must have a strong foundational understanding and can perform the basic responsibilities of a customer service representative including (but not limited to):

o Greeting clients and responding to questions

o Handling a multi-line phone system

o Maintaining cleanliness

o Handling payments

o Familiarity with Avimark is a plus

Anticipated Schedule:

· Full time – Alternating

o Week 1: Four 11-hour shifts (1.5-hour lunch)

o Week 2: Three 11-hour shifts, one 10-hour shift (1- 1.5 hour lunches)

o Closed on Sundays

Compensation:

· Starting at $15.00; depending on experience

Benefits:

· Scrubs – Tops are provided, allowance given for pants

· Quarterly Bonus Opportunities

· Paid Time Off

· Paid Holidays (if normal scheduled workday)

· Employee Pet Discount

· 401k

· Medical/Dental/Vision

· Disability Insurance

· Life Insurance

· HSA/FSA

For more information about our hospital, please visit https://www.thevalleyvets.net.

Contact Information: Ashley Calixto, Hospital Manger; 256-881-8899

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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This Job

Location:

HUNTSVILLE, Alabama, United States

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