Job Summary:

The HRBP is both a strategic and hands-on position that provides comprehensive full cycle human resources support to our field operations and veterinary hospital teams.  As a trusted advisor, this role serves as a coach to people leaders and supports the execution of HR programs including HR compliance, employee relations, performance management, talent development, employee engagement, total rewards, and employee retention.  The HRBP will also be responsible for leading and developing a team of onsite HR managers to ensure they are focused and provide value-added support to our hospital teams across Canada over time.   

The ideal candidate is a self-motivated, resourceful, critical thinker who enjoys working in a collaborative team environment, builds trusting relationships, executes on deliverables and can create and implement HR strategies that add value to the business. 

This position requires regular travel across Canada to our hospital sites with in-person expectations at our Toronto locations during non-travel weeks 1-2 days per week. 

Job Responsibilities:

• Provide guidance and coaching to leaders on employee-relations and performance management issues, escalating when necessary.  Ensure performance issues are documented and delivered with appropriate feedback and recommended level of disciplinary action.
• Lead and manage employee relations investigations and consult with legal counsel as appropriate. 
• Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification to leaders with day-to-day responsibilities for managing employees, reducing legal risk.
• Build credibility and trust by developing impactful people strategies using data-based insights, business acumen, best practices, and industry trends to address business challenges.
• Work with operations leaders to identify current and future business needs and evaluate bench strength for key positions and planned growth.
• Partner with recruiting, talent, and learning teams to deliver talent management solutions to address workforce challenges.  Support leaders in the execution of talent review, succession planning and employee development plans.
• Identify and drive the communication and sharing of best practices across hospitals and groups to facilitate continuous improvement.
• Champion culture and work closely with operations leaders to improve work relationships, build morale, and increase engagement and retention. 
• Assist managers operations leaders in the annual compensation planning process. Partner with the compensation team to evaluate market data against current pay ranges.
• Respond to general inquiries from employees and direct them to appropriate COEs.
• Other duties as assigned.

Job Requirements:

• Bachelor's degree in human resource management or a related field; PHR/SPHR preferred.
• 4+ years of progressive HR experience handling employee relations, performance management, talent management and employee engagement; Experience leading teams and developing HR strategies strongly preferred.
• Demonstrated ability to be an influential and credible leader who proactively provides support, follow-up, and execution to ensure teams achieve results.
• Excellent verbal and written communication skills; able to adapt communication style within all levels of the organization.
• Strong business acumen with the ability to translate ideas into actionable items.
• Demonstrated ability to work in and manage ambiguity – dealing with issues that do not always have a process or a system in place.
• Capable of executing in a rapidly changing, complex work environment
• Proven ability with strong use of judgment to identify and anticipate issues, client needs and establish appropriate plans to resolve issues.
• Travel required; frequency will depend on business needs (up to 75%)