Hospital Operations Manager
Veterinary Care Group - Williamsburg
Job Description
Lead with Purpose, Manage with Passion – Elevate Your Career in Veterinary Leadership!
At Veterinary Care Group - Williamsburg, we are more than just a veterinary practice—we are a close-knit team dedicated to providing exceptional care to pets and an outstanding experience for their owners. Our hospital is well-established in the community, supported by a tenured and experienced staff who are passionate about what they do.
The Opportunity:
We are seeking a dynamic and results-driven Hospital Manager to lead our expanding team in Williamsburg. In this role, you will collaborate closely with the Managing Veterinarian to ensure the efficient and profitable operation of the hospital. Your leadership will drive revenue growth, manage costs, and foster a culture focused on top-notch patient care and exceptional customer service. Regular on-site attendance is essential to effectively manage hospital operations and engage with clients and staff.
Responsibilities:
- Take complete ownership of the hospital's Profit & Loss (P&L) statements, ensuring financial performance aligns with organizational goals.
- Collaborate with regional leadership to identify trends and forecast the hospital's needs.
- Manage accounts receivable to maintain financial health.
- Oversee hospital inventory and control facility and administrative costs.
- Manage payroll and develop staff schedules to optimize labor costs.
- Champion change by identifying, documenting, sharing, and promoting best practices.
- Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks.
- Implement new technologies and initiatives to improve operational efficiency.
- Establish and drive a positive and cohesive hospital culture.
- Ensure all DVMs maintain current licensures.
- Provide constructive feedback and handle challenging conversations with professionalism.
- Demonstrate and reinforce the highest level of client service.
Qualifications:
- A bachelor’s degree in business or a related field is preferred.
- 3-5 years of experience in a managerial role, including customer service experience.
- Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus.
Benefits:
- Competitive annual salary commensurate with experience
- Annual bonus opportunity
- Health insurance benefits
- Free mental health benefit options
- 401(k) with company match
- Generous paid time off (PTO) plan
- Continuing education stipends
- Commitment to a fair work-life balance
If you are a dynamic team leader with an entrepreneurial drive and a background in retail, services, hospitality, healthcare, or consumer services, we want to hear from you! Join us at Veterinary Care Group's Williamsburg location and make a positive impact on our community.
For more details, please visit our website at: veterinarycaregroup.com
To apply, please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position.
Anticipated salary range: 60,000-80,000 base DOE
Address: 105 S 5th St, Brooklyn, NY 11249