Client Services Representative

McClintock Animal Care Center

Job Description

McClintock Animal Care Center is now interviewing customer service-oriented people to join us in Tempe as a Veterinary Client Care Specialist. Work in a progressive and well-equipped practice with in-hospital laboratory, digital radiology, ultrasound as well as 30 computers throughout the building.

We are a 6 doctor small animal hospital with a team-oriented work environment, providing excellent customer service and instructive client education. Our full-service animal hospital with an emphasis on client care and education and providing the best service and care to our clients and their pets.

The ideal candidate will have excellent communication skills, be self-motivated, willing to learn, reliable, with a great sense of humor. Training will be provided.

The client care specialist's duties include greeting all clients, addressing the client’s concerns and patient’s needs, managing electronic medical records, correspondence including calls, texts and emails, and hospital maintenance. Experience with Cornerstone software is a plus. Must be able to lift a minimum of 35 lbs. and to work on Saturdays.

This is a full-time position with a 4 ½ day week. Benefits include health/dental/vision insurance, continuing education allowance, and 401k plan with matching. Salary based on experience.

 
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
 
At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
 
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
 
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.